Customer Ratings & Reviews

Very nice setup! Very good purchase works flawless

Love this computer. Does anyone everything you need! We won’t buy any other kind of laptop.

Really like how clear the screen is and it’s a clean design. However I don’t realize so many apps do not transfer over from Apple to Android. So unfortunately this wasn’t a good fit for us.

This one has wifi and all capabilites to be efficient. No issues. Including windows updates. All apps used outlook, multiple browsers open and running in background works just fine. Only issue did not have eSim capability.

I bought this to replace my iPad Pro for school, so I could have the benefits of a desktop OS and a tablet in the classroom. I really wanted to love this. Aesthetically, it’s beautiful. But with the rounded edges, the USB connector for peripherals doesn’t sit flush with the device, so it always looks like it’s not fully plugged in. The rounded edges also obscure the power switch. As for the OS, initial setup took an absurdly long time. I had to restart the process before I was able to start using the computer. I was disappointed that the “Tablet Mode” in Windows 11 is nothing like Windows 10. Compared to the iPad Pro with Magic Keyboard, using this in my lap was just awkward. I think this would be a fine device for some people, but coming in the experience of an iPad and also an older Surface with Windows 10, this was a letdown.

So far works as expected! Light. Great battery life, great screen!

excellent machine..Rins fast & cool. Much cooler than our previous models. Video is bright and crisp with accurate colors.

Perfect for the man on the go. It connected to wifi easy, and stores well in the backpack. The only wish is more access ports, there is only 2 so if you have other than Bluetooth items you have to get a multiport adapter.

In love with my surface pro. Highly recommend it, great for business

Fun machine, but some glitches and it is expensive for what it is

I love this computer! It was easy to set-up and use immediately. It is perfect for a second computer to use for my crafting!

The set up was very simple. The computer has worked flawlessly.

Nice design,size, look and interface allows me to accomplish alot and has good design flexibility which allows me to pivot to just entertaining myself which is equally as rewarding

Powerful and compact. Great for travel. Wish the keyboard wasn’t an adder and included upfront. Great resolution, battery life and quick on capability. Ports are sufficient for my needs.

I really wanted to like this computer... It's feature-rich and fun. But it's not got the most basic thing a laptop needs: reliability. Sometimes the charger works. Sometimes it doesn't. Sometimes the pro keyboard charges. Sometimes it doesn't. Sometimes it just wakes up when you hit the power button like a regular tablet. Sometimes you'll just be staring at the windows logo for 30+ seconds waiting for it to boot up again like you fully turned it off or something instead of just shutting the lid. Generally, startup times are rough, the longest I've seen in many years. Even in the 3 minutes of typing this, the screen flashed black and now is a warm light tint instead of white. It has very long startup times. Software misbehaves with ARM. I never got VLC for Arm to work, and VLC for Intel run with compatibility emulation doesn't work quite right. Super basic stuff here. Haven't gotten my external drive I've been using for years to consistently connect to the USB-c port with a hub (and there's no USB-A port). Haven't gotten Windows network drives to behave consistently. And copilot is a marketing gimmick. Very untrustworthy and generally annoying. One of my first interactions with it was just asking "what day of the week is the 20th?", to which it responded with a random day which was not correct for this month, the next month, or the previous month. Instead of being concise and correct, it's fluffed with dialogue-like words asking you how you're doing and things (weird) and gives inaccurate data. MS Paint AI is a gimmick too. Fun for 30 seconds and then when you actually need something from it, it's just not good enough. If it just worked right, it'd be 5 starts, maybe 4 since AI is still just a gimmick at this point.

So far works as expected. Fast, efficient and mobile. The only drawback to a lot of folks will be the price. Just remember you get what you pay for. I feel safe to say all Models of the Surface are quality computers.

I love my Surface Pro!! I wanted to switch from my MacBook Air to a small profile laptop with a touchscreen but having the optional keyboard is perfect!

Not suitable for travel entertainment. Due to Microsoft conflicts with other parties, no video downloads are possible to watch during long flights. The $200+ Flex Keyboard only works with the Surface and nothing else. I tried to install Android, and the Surface could not even recognize the bootable USB Drive.

It's just what I wanted. It works like a profesional equipmemt.

Enjoying this surface pro soo much! This is my second surface pro. I purchased my 1st one in 2015. I purchased this one for the copilot feature. Love the touch screen!! My old one is gray. I went for the sapphire (blue) this time.