Customer Ratings & Reviews

Great product overall, but had to warranty it because the speaker mesh started coming out

It's heavy! The detachable keyboard doesn't weigh much but the unit itself is much heavier than my original Surface Pro. This is my travel computer as my desktop is linked to it through OneDrive. It is beautiful and easy to use though.

I am a fan of the Surface Pro, no complaints there. Copilot is awsome! Works well with Yamaha Keyboard also. I would have given 5 stars except for the fact that the keyboard and pen were not included in price. Microsoft has a history of overpricing there products and services.

KC- So far buying and using the laptop have been great. Up to now I love it and would recommend this product to my friends.

Really great service and love the item. This was the first time buying something like this from them and been very satisfied.

Great computer, but Best Buy changed their price match policy post purchase, saying they won't match prices during the lead up to and after Black Friday. Changing their price matching policy on purchases made just before Black Friday is basically a scam. The price has since dropped over $200 since purchase under two weeks ago...and they won't match the price available from numerous other retailers. They lost my future business over this deceitful policy.

Absolutely love this purchase. Great team and service. Thank you

Excellent laptop! Checks all the boxes, I use this primarily as a work laptop but also at home. Excellent battery vs performance. As long as you aren’t going to use this for extreme gaming it doesn’t get better than this.

Whished keyboard was included in pirchase or as a bundle.

Excellent computer for the All-in-one person. Perfect for a tablet and computer.

I love this little tablet, even playing the call of duty bop6, love zombies. Downside, need to buy extra accessories to plug in extra monitors, wired mouses, etc

Very happy with this item. Still learning windows 11.

I love my new Surface Pro. My Geek Squad associate, Palmer is amazing. I’ll always ask specifically for him when I use the Geek Squad.

It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.

Purchase experience was great. Found the model on the app and picked in at store within an hour. Surface laptop is great too! All the functionality of a PC and also the convenience of a tablet

I have owned 3 different Surfaces and this one is amazing! I love the copilot feature and overall quality of it. I would definitely buy it again!

I upgraded from the Surface Pro 8 and I love this device. Its noticably faster than my Pro 8.

This is good for my engineering college student, he loves the graphics and the pencil, it is easy to use and works well with his load of work.

It's easy to use and meets my needs. This is my second Microsoft - Surface Pro. I got it because soon my old one will not get the new updates.

It’s a great product. I really liked it a lot and it’s been already been very useful.