Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.00
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,178 reviews
  • Rated 5 out of 5 stars

    Microsoft surface pro 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience for me; I am enjoying to be Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renee was amazing. She was patient with us and very thorough in her customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the surface pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and value. I got the keyboard and pen separate and they're a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, customer service, and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright beginning

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, an intelligent purchase. We’ll see how the unit holds up to college.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for personal not for business.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon Processor has caused alot of issues so far with compatibility. Dont buy if you want to use for anything business. They really should have still kept an option for intel processors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive accessories, some flaws.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful with this one and make sure it fits your needs. Pretty low power and the architecture changes make software incompatible. The major issue I have is that the device touch screen locks up on me making the device unusable. I have to turn off and on to get to unfreeze. Also, check out those prices on the keyboard. Wow. Someone typed an extra zero on accident and they haven’t noticed yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no problems so far battery last all day on overnight charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and would recommend it for business school students

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ronald Fincher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment and service is excellent. I would like you to offer a class on how to set up and use the surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and sophisticated

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the surface, it is sleek and futuristic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby Surface

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy settings, good screen size, fast start up. Everything that was wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's the Item that I need. I am happy for good decision about item and seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer just wish the battery life was better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, previous Mac user. Very happy with this liech

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful display, software needs work.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED version has a weird grainy look to the screen. I cannot get any real design work done on this awful display. Tried using this for software development. Once again I am left feeling like Windows on Arm is an afterthought. Microsoft’s own C# packages failed to install the proper Arm packages and it took me hours to get my development environment working properly. The GPU support is non existent and running x86 apps in Prism is incredibly slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility. The Bluetooth keyboard is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Stuff, i recommended for this stuff bcs this item has good package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful & pleasant, knowledgeable. Good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter that’s going to college. She loved it.

    I would recommend this to a friend