Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Tablets: 1
  • Copilot+PC + PC - - . - - Accessories sold separately.
  • Introducing the new Surface Pro: * All-day battery life * 14 Hours * Less downtime charging and more power * OLED: Cinematic display on-the-go * Delivers a wider range of colors with the optional OLED touchscreen * 90% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Pro 9.
  • Specifications: * Processor: Snapdragon R X Elite * Memory: 16GB or 32GB * Storage: Removable SSD drive 512GB or 1TB * Graphics: NPU * Display: Qualcomm HexagonM 13" Touchscreen Adreno TM GPU PixelSenseM Flow (45 TOPs) OLED display * 32GB memory and IT storage option available for Pro with Wi-Fi only. See Surface.com/Storage for more details. * Surface Pro display has rounded corners within a standard rectangle. When measured as 3 standard rectangular shape the screen is 13" diagonally (actual viewable area is less).
  • Copilot+PC Microsoft Surface "Phenomenal battery life and snappy performance." CNN Underscored, July 2024 CNN underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, touch, and experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device. Slim Pen 2 sold separately.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features, staying clearly in view while moving around freely, with virtually no background noise. Keyboard and Slim Pen 2 sold separately.
  • Use Microsoft 365 on any device: Get started seamlessly and stay on track no matter where you are with a familiar experience, cloud storage, and integrated accessibility features across your devices. Travel Itinerary: * Day 1: Eiffel Tower * Day 2: Louvre Museum * Day 3: Notre-Dame Cathedral * Day 4: Versailles Palace * Day 5: Seine River Cruise * Day 6: Arc de Triomphe * Day 7: Montmartre * Day 8: Sacre Coeur Basilica * Day 9: Palace of Versailles * Day 10: Eiffel Tower Subscription Required. Sold separately. Software license required for some features. Keyboard sold separately.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune. Matching keyboards in premium Alcantara fabric are also available, sold separately.
  • Ultra-flexible design: Iconic 165-degree fluid kickstand delivers flexibility at any angle. Keyboard sold separately.
  • Accessories that adapt to you. Customize your experience with an incredible ecosystem of high-quality accessories that let you adapt your device to all the different ways you work, learn and play. Keyboard and accessories sold separately.
  • Accessories sold separately.
  • Alt View 24. Microsoft - Surface Pro - Copilot+ PC - 13” OLED - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Edition) - Sapphire.
  • Accessories sold separately.
  • Alt View 26. Microsoft - Surface Pro - Copilot+ PC - 13” OLED - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Edition) - Sapphire.
  • Accessories sold separately.
  • Accessories sold separately.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Thoughtful Design video 0 minutes 40 seconds
  • Versatile and Adaptable video 0 minutes 40 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

Model:
ZIB-00035
SKU:
6582850
Highly rated by customers for:
Your price for this item is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,183 reviews

  • Not a great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great tablet, but I wouldn’t recommend buying it if you want all the normal functions a laptop comes with. This thing isn’t compatible with anything because of its ARM64 processor. Adobe Illustrator cant be used, I can’t connect my label maker to it because it’s not compatible, not even my office copiers can connect. It’s just not great for the purposes of a laptop, and you could get a tablet for much cheaper.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    No, I would not recommend this to a friend

  • The best in this category

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface PC’s have not failed me once again. This is my 3rd surface and by far the best in market for what it is.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my son loves it! it does everything he needed plus more

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Does not download printer drivers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not, I repeat, do not purchase this product! I have been a surface pro user for quite some time now, and I was excited to purchase the 11. I was saddened to find out that the snapdragon x processor is an arm64 processor. This is a new technology. Long story, the processor is missing the plug and play service. It will not download printer drivers. Please feel free search arm64 processor and printer drivers. I returned it to the store :(.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    No, I would not recommend this to a friend

  • A Great Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Great sync across all my devices in the Microsoft world. A must have for those on the go!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Terrible experience- don’t order online

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible experience. I received the wrong item, and Best Buy refused to accept the return, claiming it wasn’t the correct product—even after I provided proof. I escalated the issue to the Best Buy escalation team, but I still haven’t received a refund. I no longer trust Best Buy’s online service.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    No, I would not recommend this to a friend

  • Good for an engineering student

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2-in-1 design. Perfect for talking notes and running smaller engineering softwares for homework.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for college. She loves the easy setup, speed, and storage. Beautiful color, lightweight and versatile.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Best Buy Best Team!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable Team Members, polite, competent, and confidence!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Great system , same screen glare as always

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system but app compatibility has a ways to go , also they really need to start getting some anti glare coatings on there screens it's a little insane Microsoft

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Buy yourself a Surface!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device- exactly what I was needing- you should buy this!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and battery life. Very fast and lightweight.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It’s easy to use and see all the content.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Fiee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well no issues buy this item yesss

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

    I would recommend this to a friend

  • Needed an updated laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an updated laptop for school and this is the one that fits my needs.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • The best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hardware and mobility it’s Best Choice, recomended

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and Easy to use lots options and fast. Great

    I would recommend this to a friend

  • Best HD feature.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD feature! Love the storage capacity and BB delivered very quick.

    I would recommend this to a friend

  • Great blend of laptop and pad with touch screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Surfaces for years and love the latest addition!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

    I would recommend this to a friend

  • Best computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is fast and has lots of storage.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

    I would recommend this to a friend
Page 51, Showing 1,001-1,020 of 1,183 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.