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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1283 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,283 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Surface Pro 11 purchase w/Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs good. Quality screen and plenty of data space. Keyboard and pen are responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitate to Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how to transition from a large laptop to a tablet at first, but i love this tablet. So happy i also bought the keyboard. Still learning what all this baby can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built like an Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface pro is amazing. Highly recommend. Ease of use, function, value, quality, durability. It’s built like an Apple product. A Windows platform finally got it right. I’m a year in and it still works like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great device. Well equip forany tasks for business and personal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Where Has This Been?!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to move around with and still have amazing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best Surface Pro to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast. Amazing speed, expandable storage, and such a clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice upgdlrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Surface Pro 7. Noticeable difference in screen quality. Only issue so far is thay my legacy iPod Classic wont sync with iTunes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    1 week with the Surface pro 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot faster than I though and didn't really trust the test done since it is a new chip. Other than that is like the other Surface pros. I am using a Surface pro 9 keyboard and it works fine it doesn't have the copilot dedicate key but you can remap your keyboard and but a dedicate key on it. Copilot is fast but I never used it on my other computers so I can't compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for operations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of equipment and works perfectly for my job as a service operations manager.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro Copilot + PC 13"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new laptop. Super fast. The Copilot + makes all her research projects so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer; it is perfect for college and using it as a 2 in 1. Is super practical as well and not heavy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Surface Pro for school and I’m blown away by everything I can do with it. I love drawing so the paint app is cool and I love the notes as well, saved me money cause I was gonna get the kindle scribe for notes but this thing has it all! You can also game on it and connect it to controllers. I also bought the slim pen, and the keyboard both compatible both work great! Definitely recommend this over apple products any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro! It’s lightweight and convenient. Processing is fast. I love that I can detach the keyboard when I just want to watch movies and it still stands up alone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the cost. Kind of pricey but don’t regret the purchase. I use it for work pretty much all day and have had zero issues. The screen is beautiful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is awesome, love watching videos on this PC. Its also easy on the eyes for extensive work

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase i ever made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microsoft surface! Its so handy to have a pc as a tablet, i can use it on the go anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend