Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,199.99
Save $300
Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1284 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,284 reviews
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, and no trouble what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a birthday gift for my wife and she absolutley loves it. The keyword is a must add on though that will make life alot better with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a very good laptop running 2 32in monitors simultaneously

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with me... i can use it for my review/studies for my course... big help for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buisness/school/games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want in a pc/tablet combo great using in the go. Great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of All Possible Worlds!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro Copilot + PC - Sapphire was purchased and given as a gift. What a joy is was to present this gift to a deserving person!!!! Surface Pro has been tried and true to this individual. This is the only pc they trust!!! I was more than glad to do it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suprise gift

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this as a suprise for my husband returning back to school and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, easy to carry around, waaay better than other laptops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for Regular Humans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super portable, sleek design, and overall a good computer for regular folks who are not working with heavy programs like editing.

    I would recommend this to a friend
  • Cons mentioned:
    Software compatibility

    Rated 4 out of 5 stars

    Excellent hardware for most users.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware for most users. This is so close to being my perfect mobile device. The only big limitation is compatibility with software and drivers. As this is an ARM device do not expect there to be full support. We are still early so I hope this improves over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Will buy another. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Works just like my old Surface Pro with additional features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it-best laptop I've ever had! It came from a Best Buy marketplace seller but it was packaged really nicely and everything was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this computer, uses it for everything. School and personal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    portable and productive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. Very sturdy and reliable. The graphics are great as well. Really helps being productive when on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly good, mostly expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great option for people looking for a tablet experience but still want the full functionality of a Windows laptop. I just wish it was cheaper. Battery life is great now that they are using ARM architecture. The display on the OLED version is extremely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I pre-ordered.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Surface for 2 weeks and I love it. Coming from a Surface Pro 7, it was a big improvement. A little larger screen, OLED is marvelous, faster in every program. Any negatives? I wish MS would give the built in stand a bit of a V shape to it would allow standing it up in Portrait mode. The other, and I have had it my Surface Pro 7, the smooth surface is very slick. I put a skin on the back of my last surface. Haven't decided on this one yet. I think it is a marvelous tablet/laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smooth. The co-pilot feature is fun. The new layout makes things easier. Holds a charge way better vs the previous model. Lots of features and mechanics. Also, the blue is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with good battery life, bright screen. Not sold on ARM yet as one of my pdf printer drivers won't work on ARM and I have 1 program that shuts down any time after I save the file. Everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for stdudents

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing laptop and I wasn’t expecting that too good but it is I love how smooth the lapy is

    I would recommend this to a friend