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Customer Ratings & Reviews

$1,149.99
Save $350
Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1287 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,287 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Paying for quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop but expensive. However, you're paying a premium for a premier piece of electronics. Solidly made, packed full of features and it looks good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop Light portable and perfect for work travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and useful tablet. I haven't been disappointed about anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying it for use during college classes. No problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Quick and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, starts quickly in the morning, much lighter than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro with co polite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a Surface Pro. Finally did it. Is the newest model with co polite. So far I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface.pro update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with equipment puchased. Meets all expectations. Staff assist with purchase and questions exceeded expectations. GEEK Squad also excellent. Thanks Ron and Shelia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Pro 11 wonderful !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Microsoft Surface Pro’s for over 15 years and this Microsoft Pro 11 is excellent with the fastest chip and 32gb ram, 1Tb SSD & much more !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with excellent battery life. Most apps run absolutely perfectly even without a native ARM app. The only program I have not had run so far is VPN services for x86 machines.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a hybrid laptop and tablet device that I can use anywhere on the go for research, note taking and everyday use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best configuration ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is one of the best with its configuration. Light weight and no more laptop purchaemse while this is in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Personal Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient laptop to bring around for personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making life adventurous through technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say it is definitely all it says it is, with easy to use features even though im still on the side of computer illiterate the computer set up makes things easier as im learning how it functions. And how I can use it in ways that benefit more in keeping upwith everyday task and more on a life changing task by saving time and being more organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles multiple design programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my graphic design needs. It doubles as a tablet that I can use for drawings. Very fast and handles all of my design software easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality display, comfortable to use anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome , I enjoyed using this appliance and it is the best ever

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little piece of technology. Heavy and sturdy. Cross platform operations are seemless and so great for efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is the best tool for on the go work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to get a device for work or hobbies then get this. The battery life is amazing and the slim nature makes it ideal for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- user friendly at a great price. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two older Surface Book computers that were purchased several years ago and still use them today. The Microsoft software and new features, like Copilot+ PC, make the new computer the best on the market today.

    I would recommend this to a friend