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Customer Ratings & Reviews

$1,149.99
Save $350
Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1287 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,287 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First Time Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the tablet. I never on a tablet before ,but this was the correct purchase for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever I can multiple tapes without second freezing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    college computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer I bought for my daughter to use in college. Has worked well with my other children at school. does everything they need it to do to keep them on track in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Month old Surface review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, good weight for a pad. Checks all the boxes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING! Windows on ARM ruins the experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech enthusiast that has been using computers for 30 years, and I have never experienced such a buggy product. The hardware is good, BUT I cannot recommend this product as it's new Snapdragon (ARM) CPU means it has to EMULATE nearly every application, this leads to a lot of applications and games not running at all, crashing, or running with issues. The experience is far worse than an Intel or AMD laptop. I would absolutely not recommend this laptop in its current state. Microsoft and Qualcomm need to vastly improve the PRISM emulation to make this a usable device. Stick with Intel or AMD, do not pay $1500 to be a BETA tester.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Copilot+PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. I have had no early issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop which covered my basic needs and

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, needs better support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface computers are a great value except Microsoft needs to get companies to push out more ARM64 drivers if they want to keep using this processor as the main one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Havent had an issue with it and it is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for wife and so far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Slim Laptop on the go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works great for my situation and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Tablet to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tablet PC! the face id is fast and responsive, accessories work great so far. Haven't encountered any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. It has a great battery life and exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t miss with the Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and versatility of the SurfacePro. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly for its purpose as a college laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Battery timing is very nice. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible computer. It has 0 trouble running anything. If you need a copilot this is the computer to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to operate. Protable and very accessable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11 edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as described,fast shipping as well.thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The state of the art in tablet/ultralight notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The state of the art in tablet/ultralight notebook computers. Well worth the price! Surpasses my old notebook by lightyears.

    I would recommend this to a friend