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Customer Ratings & Reviews

$1,149.99
Save $350
Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1287 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,287 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    much better surface pro - beats ones from the past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant improvement. compared to all the generations of this device from the past. Good battery life (though still not what is advertised).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is an excellent choice for computer with its microsoft copilot setup. Makes everything organized and easier to store. I'm loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device, I use it daily and the battery life is good for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. So beneficial for travel and work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade relent to GenAI capabilities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade to the prior model, including Copilot features that are helpful to drive productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    not a great value but excellent for notes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New x elite chips seem great. Taking notes was great, overall I don't love the form factor as opposed to a regular clamshell. Great build quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Worth every penny make sure you get what you want do not cut corners.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great performance all around for the type of PC this is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is good compare to its size. He ce i couks do maximum work on it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Laptop to own

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how its easy to use. Use it all the time! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop & Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface and I love it. So lightweight and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Versatility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have owned. The versatility of using it for all my work functionality and then going home and being able to use it as a tablet lounging on the couch is a real perk. Beats any other computer I've had by a mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy new surface computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my new surface computer. The salesman really showed me the difference in the comparison of the surface versus other computers. He was honest and fair about the different products. I feel about the best one for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ro fumble with the keyboard to get it to connect. It doesn't connect automatically. I do like the color of my device (dune).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, light, hybrid comouter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface, best of what i need it to do and light to boot...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very portable and powerfu!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt in love with! Very powerful great machine!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It works just like a laptop without having to carry a laptop around. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Microsoft Surface Pro Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with this new Microsoft Surface Pro! I have always had apple products, but looking towards the future of AI content. With this computer, I am able to use like an iPad, but with additional Windows software and Microsoft Office software. I also like the removable storage option on the back. If I want to add more later I have that option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    definitely an upgrade and worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game changing, great battery life. nice integrated copilot. definitely an alternative to any macbook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite simply, this is exactly what the Surface Pro was always meant to be. Perfect for writing notes or lectures, writing papers, doing computations, doing administrative work, etc. Insanely good battery life. Beautiful OLED display. A smashing victory for Microsoft.

    I would recommend this to a friend