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Customer Ratings & Reviews

$1,199.99
Save $300
Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,288 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my small business great to carry on the go to job sites

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computer systems that I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with excellent performance. Great deal at Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Software compatibility

    Rated 1 out of 5 stars

    Incompatible with everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface carries the new ARM based Snapdragon CPUs, and while they might be taking strides to make improvements, this concept change should have stayed in concept until more apps and programs were compatible. The biggest dealbreaker out of the box is that not even Microsoft Office apps all work properly, XPS writer is not updated for ARM, Microsoft Outlook is not fully updated for ARM, the calendar app is completely missing, and outlooks calendar isnt fully functional in ARM. So you lose access to calendars and events. And this is just Microsoft products. We havent even begun to discuss how few programs and apps have an ARM version, and even if they do, they are behind in development, and most say the ARM version is unstable. From Microsoft Office, to work applications like AWS, Slack, various development environments, theres nothing but problems with everything you install. I get the premise Microsoft is going for, a more mobile centered cpu and hardware, however, they should have made efforts to make their software compatible. I returned mine and went with a Surface Pro 10 with an Intel processor, and everything works as normal again. I would avoid this laptop at all costs until they fix their software compatibility, at the very least with Microsoft software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AND VERY SLEEK LOOKING I LOVE THAT IT IS SO LIGHT AND VERSATILE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the versatility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Surface Pro with the attachable keyboard. I love being able to use it like a tablet and a laptop. Very portable too!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sleek and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so far - sleek and light. Bought for our soon to be freshman in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and polished laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase--well worth the wait. Functional laptop and "cute color".

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, happy customer, recommended to any ages.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, sleek, overall amazing! No complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my sons schoolwork

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is adaptable for you’re lifestyle, weather you buy a keyboard that attaches or like me buy one separately so I can use it at my desk. The built in Kickstand is mint!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the surface. Processor is extremely fast. enjoying the AI feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plumbing Company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for out in the field and utilizing programs and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for me. This computer, with the stylus and keyboard, has already leveled up my work and has my team wow'd with amount of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uncertain about what to buy as a medical student, but I'm so glad I chose the new Surface Copilot! It’s a fantastic tool that really supports my studies and helps me stay organized. The features it offers, like note-taking and quick access to medical resources, make my workflow so much more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Surface Si Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Surface I have purchased. Great device! Super Fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big change from the previous one overall good product but not significant change

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Surface Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the new surface...been using them for many years and this latest model does not disappoint!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Copilot pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale went well so far I am satisfied with my new system it is working well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    College student friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer, excellent for school. College kid friendly

    I would recommend this to a friend