Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,199.99
Save $300
Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,288 reviews
  • Rated 5 out of 5 stars

    Just scratching the SURFACE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PC option to the optional choices on the market ATM! The OS is a Full version of windows rather than a scaled back version of the competitors OS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Snapdragon Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a charm so far. Just as expected and pretty snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Microsoft Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Microsoft Surface, have had no issue with any of them. Only upgraded because the prior one would not upgrade to Windows 11. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I could of made!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i've been wanting to rejoin the personal PC world and have been going back and forth between purchasing a laptop or a tablet. My pondering just so happened to time out with the release of this new Surface Pro and I'm so happy I went with it. This device gives me the Windows experience I was looking for in whichever form factor I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am satisfied with my purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet/laptop. The graphics are good and the sound does get pretty loud. I’m not really tech savvy but I did do research on laptops and found that this was the best one and worth the price. I have to say so far it has lived up to the hype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Its perfect to work with PJE and EPROC systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice place to buy computers and Electronics Nice attendants that can see your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface. This is my 4th Surface since I’ve been in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted to check out all this CoPilot stuff.....

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new PC - so I upgraded my old surface to a new shiny one! Its so fast.... and battery life like you wouldn't believe!! I miss the SD slot my old surface had.... but all in all it is an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flexibility

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for work and studying. Combining this PC woth the flex keyboard and flex mouse enhances the experience of this 2 in 1 PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Replacing my work notebook with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface pro copilot is awesome. Fast and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 13"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, and the pen. I use it for work and never leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer search

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding computer! Loved my last surface pro and it continues to be the best on the market. Associates were so helpful with my questions about the product. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your office in your hands

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with great resolution and good hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, large screen. Love all the freebies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best for Nursing students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for nursing school, 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, functional keyboard and confortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Do your homework before buying

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, great build, second, Windows ARM not ready for primetime. I did not do my homework, FileZilla and Gmail/Outlook sync DO NOT INSTALL. I was able to get WinSCP and yes I can use Gmail web interface. However, the real deal breaker was Forticlient VPN does not install. Without VPN access it's nothing but a brick. Microsoft should have worked better with App developers to get a native ARM app before the big push. AI? More like Another Incomplete operating system. BTW good luck getting external device drivers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, battery life is good too, for my heavy program the processor work well, I recommend this product

    I would recommend this to a friend