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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,289 reviews
  • Rated 2 out of 5 stars

    Driver for hardware not available

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No easy laptop. Not all drivers available for hardware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    two weeks review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product very quite you need a key board for productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet!! I love it!! The screen is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SurfacePro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for my son in college. Notetaking made simple and organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renee was amazing. She was patient with us and very thorough in her customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and value. I got the keyboard and pen separate and they're a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, arrived as expected. No problems or issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience for me; I am enjoying to be Best Buy customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AI focused product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but slightly overpriced compared to apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright beginning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, an intelligent purchase. We’ll see how the unit holds up to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no problems so far battery last all day on overnight charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and would recommend it for business school students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, customer service, and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's the Item that I need. I am happy for good decision about item and seller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive accessories, some flaws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful with this one and make sure it fits your needs. Pretty low power and the architecture changes make software incompatible. The major issue I have is that the device touch screen locks up on me making the device unusable. I have to turn off and on to get to unfreeze. Also, check out those prices on the keyboard. Wow. Someone typed an extra zero on accident and they haven’t noticed yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy settings, good screen size, fast start up. Everything that was wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Software compatibility

    Rated 2 out of 5 stars

    Good for personal not for business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon Processor has caused alot of issues so far with compatibility. Dont buy if you want to use for anything business. They really should have still kept an option for intel processors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, previous Mac user. Very happy with this liech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and sophisticated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the surface, it is sleek and futuristic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ronald Fincher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment and service is excellent. I would like you to offer a class on how to set up and use the surface.

    I would recommend this to a friend