Customer Ratings & Reviews

Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

This had been great. I needed to get something that ran windows for one of my classes but this tablet has proven to be super useful. I’ve taken it with me when traveling because it’s much lighter than a laptop. My husband has used it during officiating a wedding which kept the look sleek and professional. Overall has been a great solution to a couple of issue with additional perks that I didn’t think about prior to purchasing.

Excellent product, easy to use, the snapdragon software is definitely a faster processor. Still getting around it, will make further updates soon

I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

I love the fact that it’s so lightweight and portable. It’s great if you have a lap desk or a flat surface but not great for using just on your lap like a standard laptop. Speed is fantastic and I love the use of the pen on the screen. So far so good!

I love my computer, its so light to take around and I have mine in a pelican case to carry around because I dont want to damage the screen or the keyboard but its a good computer. Does alot even working on some CAD ideas for 3D printing. Wouldnt trade it for anything else.

Works great. I would not buy this for gaming, no gpu. but for everything else I like the hybrid of laptop/tablet. Good for travel. If it comes with Xbox Game Pass Ultimate 1 Month Membership, know this is only for New users, which is unusable garbage to me. So, it lost a start for that.

What can I say this laptop is awesome you can write on it instead of using the keyboard you might write all sloppy but the curso writes it out for you neatly it has so many other attributes you just got to buy to check it out and had a stand already included can not beat that in convenience

I love this device-the weight, the finish, the speed. BUT I neglected to make sure my peripherals would work on the Snapdragon processor, and Adobe wasn't up to speed with all the Creative Cloud apps so I wasn't able to take full advantage of Illustrator, and my scanner was holding down papers on my desk. I love the color, the flexibility, and everything about it, but shame on me for not doing my due diligence on the processor and my requirements. Back it went.

Overall a much better improvement to past surface pro models. Better battery life, fluidity, storage, and compatible with Bluetooth type covers. That being said, I was slightly disappointed in the lack of USB A ports as USB c is what is now in place as apparently more manufacturers are implementing USB c now

Absolutely love this!! Freedom from hauling my brick of a laptop all over! Love the speed and flexibility of the Surface tablet and it does everything I need and more,

Everything you’ve read is True. Really is faster. Really does last longer. No regrets

Had this for about a week now. After shutting off all the AI extras, this thing runs fantastic. Without shutting off the AI stuff, the memory liked to sit around 90-95% (16GB Ram total) used and the system would have occasional complete hang-ups likely due to trying to use a large part of the page file.

I've had laptop for a few weeks new I think the arm CPU works really well it makes the laptops battery last even with the oled display only thing is not all x86 programs are available on arm

The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

Purchased this specifically for school. I already carry two 15" laptops for work and was dreading carrying another laptop. The surface does everything I need easily. I purchased the magnetic keyboard separately, I do not like the sole tablet function and Microsoft should have made it part of the product to begin with. The battery life is fantastic. I do not have the ability to keep it plugged in all the time so I need it to be able to handle an all day functionality without dying. The touch screen responds and I have adapted to working with the keyboard and touch screen. I have not yet to use the stylist.

This has to be hands down the the best two in one laptop out there the 13 inch old screen is a pleasure to watch the attached tablet the flexibility to remove and not need. It is a game changer. It’s fast enough to take care of your daily needs a little bit more extra work, design presentations documents it does everything. I would always recommend this.

My second Surface purchase and so far, it is as I expected. Solidly built, awesome screen, fast as heck - love my Surface Pro. Highly recommended!

I love how compact it is. It’s lightweight and streamline.