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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1238 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,238 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best college laptop on the market. Worth all the money I spent, and will last a long time! Very durable screen and has a very strong battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , lighting fast, multiple tasks, definitely worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice windows tablet, light weight, and highly functional. I have not had any compatibility issues as of yet. The touch screen is the best I have ever experienced, and writing with the pen is so smooth...so satisfying. Like writing on a whiteboard. I use it for personal and work, the ability to write out notes and have them translated to text is pretty genius too. The speed of the processor is so smooth as well. Minimal glitches that resolve quickly by disconnecting from the keyboard and reconnecting (keyboard and pen not included) Cons: Price- cost of device and accessories- but worth it, I got the geek squad protection because I plan to get the most use out of it Outlets-no usb port Charger- very unique DC charger, I am sure it is expensive to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 ed. Snapdragon X Elite-16GB-512 SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon X Elite has excellent visuals, is fast, and has great battery life. Contrary to Microsoft listing older pens not working with this Surface Pro, my pen from the Surface Pro 5 days works. My older all-in-one printer works as a plug-in; the scanner part doesn't. Aside from some compatibility issues, it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable windows device. The size and weight seem about perfect. Battery can last quite a while, which is great. All the apps I’ve open and ran have been quite snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a great we have always had these and we just upgraded after 5 years we have always used this in our business and we will stick to this product it serves all our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop, had it for a few years now. Make sure you’re okay with this surface version over the normal laptop. You cannot adjust the angle of the screen very much like you can with a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smallest & Best productivity device on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best productivity device built. It's a full blown WindowsOS with touch, pen, laptop capabilities and can be used in many productive situations. Pair this with a USB-C external monitor and you have readily a mobile work station. The battery life on this is amazing now that it uses an ARM processor, and it does not seem to be slow any general productive work context. Word processing, note taking, web browser, coding, image creation all work very well. And apparently there's some cool AI stuff in it, but that wasn't the selling point for me. Great overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch and go surface use it for tons of basic things but runs very well and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface pro + co pilot Works very well , was worth it, the price was also good and the in store service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years using an Apple iPad, i finally gave the Surface Pro a shot! It has far exceeded my expectations. No lag, easy setup, works seamlessly, and boots up quickly. Getting rid of my iPad, the Surface Pro is far more efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect portable and muti use computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new surface pro 11 so far. The system runs quite smoothly and allowing for simple navigation with its touch screen giant tablet like feel. I really enjoy using it to watch media and utilizing it for my school work is also rather effective thanks to its light weight. Also despite of its small size it is also quite battery efficient lasting me though the day of school and my home entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Fast and extremely portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what I need. The salesman was very helpful and knew what he was talking about and took time to be patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

    I would recommend this to a friend