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Customer reviews

Rating 4.6 out of 5 stars with 1340 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,340 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Made for the new AI era and a huge upograde

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the new Surface Laptop for a while now, and I must say it has been an incredible upgrade from my previous model. The high-speed computing capabilities and user-friendly interface make it a perfect fit for the new AI era. It handles complex tasks with ease and provides a seamless experience for both work and leisure. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great, light, hybrid comouter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface, best of what i need it to do and light to boot...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the excellent design & flexibility. Its ultra-thin, lightweight, built-in kickstand works as both a tablet and laptop. Battery performance is excellent. Work Up to ~14–15 hours in real-world usage. ARM-based Snapdragon chips are very power efficient. Impressive Display. Excellent refresh rate for smooth scrolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Copilot+ PC – Cutting-Edge AI Meets Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated how the AI features worked seamlessly in the background, boosting my productivity without any fuss. The battery easily lasted a full workday, and the design is modern yet durable…

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Tablet and computer in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great it's like having a computer in the size of a large tablet. But easy to maneuver as well. Also I was able to easily transfer everything from my laptop to my new surface pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Safire 11th edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface Pro Safire is everything we could’ve wanted out of a laptop! Couldn’t recommend this product enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - super happy with the performance, weight and style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-End Surface Pro with Snapdragon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **"High-End Surface Pro with Snapdragon"** - **Vibrant Display:** 13” screen offers clear and vivid visuals. - **Powerful Performance:** Snapdragon X Plus ensures fast and efficient operation. - **Large Memory:** 16GB RAM supports smooth multitasking and heavy applications. - **Spacious Storage:** 512GB SSD provides ample space for files and apps. - **Sleek Black Finish:** Stylish and modern design in classic black. - **Device Only:** Standalone unit without accessories or additional peripherals. - **11th Edition:** Features the latest technology and advancements. - **Portable and Versatile:** Ideal for professionals needing power and mobility. - **Enhanced Productivity:** Perfect for demanding tasks and professional use. - **Streamlined Design:** Combines high performance with a sleek form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a good travel device. Battery life has been great and weight is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft surface pro Snapdragon x elite I mean it's fast the display is amazing it's compatible with my work and gaming capability I mean it's the best of both worlds if I had to buy it again I would highly recommend over an iPad or MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this device. The screen is great and its so handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted to check out all this CoPilot stuff.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new PC - so I upgraded my old surface to a new shiny one! Its so fast.... and battery life like you wouldn't believe!! I miss the SD slot my old surface had.... but all in all it is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A faster computer and small one, pretty and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to replace my surface pro 7 as I was reaching the end of my rope with the 4gb or ram on that model. While I initially had reservations about the move to snapdragon, thus far I haven't run into any issues. The surface is snappy and the base 16gb allow for an ease in multitasking that I haven't had in a long time. So for me this was a major upgrade. The screen is very clear and the touch screen seems far better than on my surface 7. I do think the position of the charging cable on the center right is a bit awkward ( they could have kept the usb on the right and moved power to the left but that is just a nitpick). Over all it's been great and a massive upgrade if you are coming from a 7 or older.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Apple Silicon Met Its Match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface laptop. It is a good laptop for work and entertainment. It has a sleek design, a high-resolution touch screen, and a comfortable keyboard. It is fast, reliable, and easy to use.

    I would recommend this to a friend