Customer Ratings & Reviews

I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

I liked the idea of it and it is a great product but unfortunately the application I wanted didn’t run on the windows store

I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

WORKS WELL FOR MY SON FOR HIGH SCHOOL. CAN PROVIDE A BETTER REVIEW ONCE HE IS USING IT FULLTIME WHEN SCHOOL STARTS BACK

Excellent. Very practical and user-friendly. It is very complete and suitable for work or study. It does not disappoint; on the contrary, it encourages you to work with it and take it wherever you go. It's both a laptop and a tablet, very versatile. As a teacher, I find it extremely comfortable to work with and move around. Recommended 100%.

Perfect. Moves fast, sleek design. Excellent choice for working from home and being in the move due to it being lightweight

The newest Surface Pro provides a crystal-clear display. The setup from my old surface pro to this one was very easy and a time saver. It has a fast response when engaging in various activities all at once.

Great laptop as have previous versions been. I didn’t notice a huge difference from my surface pro 7 though and that’s a little disappointing.

It is amazing actually. I have one for several months now. It is very powerful, small and easy to work with.

I've had 4 Surface Pro. I've liked everything about the other Surfaces except their battery life I was about to get a different brand but I want to try this battery again I am hoping this one is better. So far, so good

I love it , very nice product , high product technology my daughter is happy

the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.

Great! It's a great laptop! Can't beat the price either.

I like it as much as my Microsoft Surface Laptop and that's saying a lot. This is my travel computer.

Big changes from my last Surface Pro an SP Love the product line

Just love this light-weight tablet. It's fast and easy to use.

Excellent device, 100% recommend, easy to use and setup

I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

Traded in my MacBook Pro and I’ve always been an Apple fan. But this by far is an amazing laptop! I highly recommend this for individuals who have their own business. I am a contractor and this allows me more flexibility when completing data task for my clients.

This is the third Surface I have bought at BestBuy. The produt is operfect for my needsd and the sales staff at the store are friendly and knowledgeable.