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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,333 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great, but Gamepass 1 Month Membership is useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would not buy this for gaming, no gpu. but for everything else I like the hybrid of laptop/tablet. Good for travel. If it comes with Xbox Game Pass Ultimate 1 Month Membership, know this is only for New users, which is unusable garbage to me. So, it lost a start for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Its compact and significantly better than many other laptops PCs out there in the market. I also bought the keyboard and mouse, and they make a valuable add to the product. So far the computer has been holding up its quality and new windows is simplier and faster to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. I hope that this product will be effective towards my new business. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MS tablet. I have been buying these tablets for over 10 years. They are portable and convenient for any use from, school, business, emails and just chilling and watching movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard continue to unpair with teh laptop and can power on and refuse to turn off and get hot

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Kemzo, it’s normal for laptops to generate heat during intensive tasks. However, if your device consistently runs hotter than expected, try switching to a more efficient power mode and ensure it has adequate ventilation snapdragon

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    SURFACE SERIES 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!! Freedom from hauling my brick of a laptop all over! Love the speed and flexibility of the Surface tablet and it does everything I need and more,

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro is pro indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great light weight computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very simple. The computer has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I pre-ordered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Surface for 2 weeks and I love it. Coming from a Surface Pro 7, it was a big improvement. A little larger screen, OLED is marvelous, faster in every program. Any negatives? I wish MS would give the built in stand a bit of a V shape to it would allow standing it up in Portrait mode. The other, and I have had it my Surface Pro 7, the smooth surface is very slick. I put a skin on the back of my last surface. Haven't decided on this one yet. I think it is a marvelous tablet/laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, 100% recommend, easy to use and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy keyboard separately.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. But totally missed that it does NOT come with a keyboard, as shown. We sent it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    School tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for school, she loves it! Easy to carry around and the attachments work with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd surface and I am very happy with its speed visualization and 1 TB of storage. Perfect for my business work, travel and photo editing and graphic design. Love the wireless keyboard I can disconnect rom the screen and ability to connect to my 48” monitor…or to my tv. Each one of my surfaces has improved with each new release over the last 10 years. ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Solid as a Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Surface purchase and so far, it is as I expected. Solidly built, awesome screen, fast as heck - love my Surface Pro. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product high recommended , good brand and nice color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful display! This is not a tablet but a computer with a detachable keyboard. If you are expecting an iPad you will be disappointed. It is fast. I’m looking forward to seeing all I can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how sleek it is and the touchscreen works great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Microsoft surface 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek product and user friendly. Very mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically for school. I already carry two 15" laptops for work and was dreading carrying another laptop. The surface does everything I need easily. I purchased the magnetic keyboard separately, I do not like the sole tablet function and Microsoft should have made it part of the product to begin with. The battery life is fantastic. I do not have the ability to keep it plugged in all the time so I need it to be able to handle an all day functionality without dying. The touch screen responds and I have adapted to working with the keyboard and touch screen. I have not yet to use the stylist.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my grandson for graduation. He is going to college in the fall. He loves it. Has it all set up with his classes. Quite quick and a great screen. Expensive, if you can afford it, from what he tells me, a great computer for college.

    I would recommend this to a friend