Customer Ratings & Reviews
- Model:
- ZIA-00041
- SKU:
- 12314724
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop to be on the move with. Very good versatility. Small but packs a punch in all departments
I would recommend this to a friend❤️
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality of Microsoft love the touchscreen scratched proof
I would recommend this to a friendBest HD feature.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great HD feature! Love the storage capacity and BB delivered very quick.
I would recommend this to a friendThe best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect hardware and mobility it’s Best Choice, recomended
I would recommend this to a friendMicrosoft is the way to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good laptop/tablet but because it’s so new and advanced there’s a few kinks that needs to be fixed
I would recommend this to a friendPretty cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty cool. Its like an iPad and a laptop with a kick stand. No keyboard, no pen. But is still pretty cool.
I would recommend this to a friendToo Clunky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be an extra business laptop, I was just disappointed with the quality of the keyboard and weight of the stylus.
I would recommend this to a friendSurface pro 11
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is powerful product, and great color and great style
I would recommend this to a friendGreat Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my order Surface Pro. I can even use my Surface Pro signature keyboard with it.
I would recommend this to a friendGreat customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and customer service! Best Buy is the best!
I would recommend this to a friendgg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goood, i liket, epecialy color black, yes i liket is goood
I would recommend this to a friendSurface Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered surface on 12/12/25 and it is now 12/31/25 and still have not received it . It was supposed to have arrived 12/19/25. Have talked to an 800# twice , chatted with a person and talked to a store manager and NO ONE can tell me where it is or when it will be here. There are no updates or follow ups from anyone. Worst customer service ever. Website states My credit card will not be charged until “delayed items” are shipped. My card was charged on 12/12/25 and still no product. I should automatically get the $400 discount. Not a gift card cause I probably will not shop Best Buy again.
I would recommend this to a friendBad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for this price point ,nothing special and co pilot is not complete AI
No, I would not recommend this to a friendtwo weeks review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product very quite you need a key board for productivity
I would recommend this to a friendGreat device, but Printing is not an option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Snapdragon chip support 99% of the applications and that is great. If you want to print don't get this device. Also some management programs are not coded for the ARM chip either, and so management is more difficult. If you are 100% Microsoft this would work.
No, I would not recommend this to a friendSurfacePro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for my son in college. Notetaking made simple and organized
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Renee was amazing. She was patient with us and very thorough in her customer service.
I would recommend this to a friendGreat screen but expensive and incompatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive with compatibility issues. Had trouble running several apps though the screen was great. Ended up returning it.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi MatthewB, thanks for letting us know. Everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Bright beginning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, an intelligent purchase. We’ll see how the unit holds up to college.
I would recommend this to a friendExpensive accessories, some flaws.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with this one and make sure it fits your needs. Pretty low power and the architecture changes make software incompatible. The major issue I have is that the device touch screen locks up on me making the device unusable. I have to turn off and on to get to unfreeze. Also, check out those prices on the keyboard. Wow. Someone typed an extra zero on accident and they haven’t noticed yet.
No, I would not recommend this to a friend