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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1305 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,305 reviews
  • Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mix of portability with all the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for my wife, getting the best of the tablet and touchscreen for her digital drawings and also being a full PC for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. It's light wight, compact, good battery life. and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    1 week with the Surface pro 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot faster than I though and didn't really trust the test done since it is a new chip. Other than that is like the other Surface pros. I am using a Surface pro 9 keyboard and it works fine it doesn't have the copilot dedicate key but you can remap your keyboard and but a dedicate key on it. Copilot is fast but I never used it on my other computers so I can't compare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, very comfortable for usage, works fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Strong and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed for work. Working as a mechanic can get messy but the quality of the computer is perfect! The size is perfect for travel too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet with plenty of power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface pro and I’m loving it, fast light and the battery last more than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to work with as my previous Surface. It does have good storage and a good size screen. I do not enjoy the Copilot feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a great we have always had these and we just upgraded after 5 years we have always used this in our business and we will stick to this product it serves all our needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice upgdlrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Surface Pro 7. Noticeable difference in screen quality. Only issue so far is thay my legacy iPod Classic wont sync with iTunes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a surface pro 6 to an 11. It works just as my previous SP did but faster and more capable and with a longer lasting battery. I got the 32gb /1TB machine. The OLED screen is also sharper and brighter. I love the light weight and portable nature of the machine. All in all a very good purchase especially since it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Surface Pro Transfer Too Hard for Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon + 10 Core seems responsive and the display is sharp and crisp. This is a big jump from Surface Pro 2 which works fine but Windows 10 will not be supported. Many changes with Windows 11 and doesn't seem very intuitive. Geek Squad transfer of files and programs was terrible. Had to bring them a cable they said they had, assured me the computers would be ready for pick-up 3 days later and waited an hour after my appointment as they were not finished transferring. Upon checking the new Surface Pro the files couldn't be located so spent another 2 hours as Tech support remotely located the files. After this only half the files and programs were transferred. I ended up buying EaseUS ToDo PC Trans to retrieve the files.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer; it is perfect for college and using it as a 2 in 1. Is super practical as well and not heavy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great! Easy to set up, light, fast, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro Copilot + PC 13"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new laptop. Super fast. The Copilot + makes all her research projects so easy.

    I would recommend this to a friend