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Customer Ratings & Reviews

Your price for this item is $1,399.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,251 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far but definitely need the flex key board. I wish therre were more availble case options

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop- I totally love it - very light to carry around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice PC with Some Driver Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Surface Pro 11 has generally been working well. It has proven to be compatible with all of the software that I generally work with, so no problems there. Drivers, however, are another issue. It is not compatible with any current manufacturer printer drivers or utilities. You must use a generic Microsoft printer driver and its compatibility with various printers is hit-and-miss. Some work fine and others don’t print correctly. For example, I have two Brother multi-function printers. One works fine and the other cannot print in landsacape mode correctly. It shrinks the landscape print and prints it on the upper half of a portrait page. This should improve in time as the device manufacturers recompile their drivers for ARM, but it can be frustrating right now if you have specific devices that you want to use with your SnapDragon-based processor Surface PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new Surface pro, my old one was over 10 years old and I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality on it. Fast and reliable. I love all the features. The one down side is you have to buy everything separately

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Honest opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a fan of arm processors in laptops. It has a great display, and i also think the AI intergation is nice, but i kept running into hiccups, and my biggest issue is, if it is going to have a phones processor why can i not use phone apps? But at the same time i cant use certian computer software either. I like the device its self but for the price and what i can do with it id be better off buying a mini portable smart tv. For someone else it may be great, just not my cup of tea.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet, very sleek, professional very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect for small business and travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two older Surface Book computers that were purchased several years ago and still use them today. The Microsoft software and new features, like Copilot+ PC, make the new computer the best on the market today.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend was in need of a new tablet and hands down this one is amazing. It also happens to be her favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro: The Ultimate Co-Pilot PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dune color I chose. all the features it has listed work just as they should. It's great for work, school and creative tasks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly if you aren't tech savvy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined most expensive membership for the opportunity to have grek squad assist in setting this new surfacepro from my old one. I haven't been able to open my Gmail for 2 months. Then only a 20 minute time limit if I decide to bring it back. I don't like the new surface pro as much as the one from 2023

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop Light portable and perfect for work travel

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer that also worked great as a tablet. Screen is bright and touch works great in Windows 11. All day battery is super.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Swgi's review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with my purchse. Does exactly what it should be doung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement over my old Surface. It works well with my docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying it for use during college classes. No problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer that delivers in terms of battery life, and in terms of quality manufacture

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Quick and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, starts quickly in the morning, much lighter than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice 4.5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very nice laptop. Would do a 4.5 but can’t do half stars. You do need to invest in a keyboard and mouse to get the most bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality display, comfortable to use anywhere.

    I would recommend this to a friend