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Customer Ratings & Reviews

Your price for this item is $1,399.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,251 reviews
  • Cons mentioned:
    Software compatibility

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Would be 5 stars if everything works with it. Not MS' fault, but 3rd party apps don't always with the new processor. Wish they would have released some info prior to rolling these out.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school/work and it has really surprised me. It runs great and the screen is amazing. It also surprisingly runs games well even though it doesn't have much to help in that department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new surface pro ASAP as my old one started to give out. This one is nice, bigger screen than the Surface 7 and I can still use my old pen on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine but there are better options

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little mobile workstation for graphics, but ultimately I returned it for an iPad Pro for work. I had an older Microsoft Surface Pro in the past that I loved, but do not love Copilot at all and the display on the iPad just blows this out of the water. Does not play nice with Adobe products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome , I enjoyed using this appliance and it is the best ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Baller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, works great literally a work computer on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for business travel. Works well. Attractive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Micro pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The customer service from Matt was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro. Light, fast, perfect for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Paying for quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop but expensive. However, you're paying a premium for a premier piece of electronics. Solidly made, packed full of features and it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time was easy to set up high performance great image ultra portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Month old Surface review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, good weight for a pad. Checks all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a hybrid laptop and tablet device that I can use anywhere on the go for research, note taking and everyday use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop which covered my basic needs and

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    makes a great grad gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. seems to be better to buy a directly made MS product built to be ready to run its software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro with co polite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a Surface Pro. Finally did it. Is the newest model with co polite. So far I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, runs very well, has very few problems, good for everything I need it for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with excellent battery life. Most apps run absolutely perfectly even without a native ARM app. The only program I have not had run so far is VPN services for x86 machines.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little piece of technology. Heavy and sturdy. Cross platform operations are seemless and so great for efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, light, all-day battery … it’s a nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. I’ve heard that software limitations but have not run into any. It’s fast and battery life is phenomenal. It’s light and makes a great tablet if you move into the mode. The keyboard isn’t the best, but there are worse ones out there as well. Need something fast, portable, and with long battery life … this might be ideal so long as there aren’t apps that won’t run.

    I would recommend this to a friend