Customer Ratings & Reviews
- Model:
- ZIA-00001
- |
- SKU:
- 10121598
Customer reviews
Rating 4.6 out of 5 stars with 1315 reviews
(1,315 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software compatibility
Rated 1 out of 5 stars
Incompatible with everything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surface carries the new ARM based Snapdragon CPUs, and while they might be taking strides to make improvements, this concept change should have stayed in concept until more apps and programs were compatible. The biggest dealbreaker out of the box is that not even Microsoft Office apps all work properly, XPS writer is not updated for ARM, Microsoft Outlook is not fully updated for ARM, the calendar app is completely missing, and outlooks calendar isnt fully functional in ARM. So you lose access to calendars and events. And this is just Microsoft products. We havent even begun to discuss how few programs and apps have an ARM version, and even if they do, they are behind in development, and most say the ARM version is unstable. From Microsoft Office, to work applications like AWS, Slack, various development environments, theres nothing but problems with everything you install. I get the premise Microsoft is going for, a more mobile centered cpu and hardware, however, they should have made efforts to make their software compatible. I returned mine and went with a Surface Pro 10 with an Intel processor, and everything works as normal again. I would avoid this laptop at all costs until they fix their software compatibility, at the very least with Microsoft software.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
No, I would not recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
LOVE IT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE AND VERY SLEEK LOOKING I LOVE THAT IT IS SO LIGHT AND VERSATILE
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Sleek and lightweight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice so far - sleek and light. Bought for our soon to be freshman in college
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Laptop & Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Surface and I love it. So lightweight and easy to use!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
I would recommend this to a friendRated 3 out of 5 stars
Beautiful, but I returned it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Brian, thank you for your feedback. We’re continually adding more games to our list of supported titles. Please visit https://www.worksonwoa.com/games/ to see the games currently supported by Snapdragon.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, easy to use, happy customer, recommended to any ages.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Excellent customer service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That day it was very busy in the store it was very hard to get help, but I was able to get help the salesman was very helpful and understood what I was looking for in a touch computer.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Surface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the surface. Processor is extremely fast. enjoying the AI feature.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Best Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable, sleek, overall amazing! No complaints at all
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Great, light, hybrid comouter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Surface, best of what i need it to do and light to boot...
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Plumbing Company
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for out in the field and utilizing programs and such.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New surface
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big change from the previous one overall good product but not significant change
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Surface Si Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third Surface I have purchased. Great device! Super Fast
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Great features.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was uncertain about what to buy as a medical student, but I'm so glad I chose the new Surface Copilot! It’s a fantastic tool that really supports my studies and helps me stay organized. The features it offers, like note-taking and quick access to medical resources, make my workflow so much more efficient.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Copilot pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sale went well so far I am satisfied with my new system it is working well
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for my sons schoolwork
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is adaptable for you’re lifestyle, weather you buy a keyboard that attaches or like me buy one separately so I can use it at my desk. The built in Kickstand is mint!!!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
College student friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer, excellent for school. College kid friendly
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Surface pro tablet pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a tablet for drawing but need to have windows. This was the perfect solution.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Love the versatility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my Surface Pro with the attachable keyboard. I love being able to use it like a tablet and a laptop. Very portable too!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer. Always fan of Microsoft. Love their products.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend





























