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Customer Ratings & Reviews

$1,399.00
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Comp. Value: $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1320 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,320 reviews
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Use it daily and works consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is powerful product, and great color and great style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service! Best Buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has had a Surface for a long time. She just updated to a new one. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood, i liket, epecialy color black, yes i liket is goood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my order Surface Pro. I can even use my Surface Pro signature keyboard with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best tablet and computer combined system.. "tabcom" best yet from Microsoft...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great screen but expensive and incompatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive with compatibility issues. Had trouble running several apps though the screen was great. Ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi MatthewB, thanks for letting us know. Everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 3 out of 5 stars

    Great device, but Printing is not an option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snapdragon chip support 99% of the applications and that is great. If you want to print don't get this device. Also some management programs are not coded for the ARM chip either, and so management is more difficult. If you are 100% Microsoft this would work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    two weeks review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product very quite you need a key board for productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SurfacePro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for my son in college. Notetaking made simple and organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renee was amazing. She was patient with us and very thorough in her customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet!! I love it!! The screen is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and value. I got the keyboard and pen separate and they're a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, arrived as expected. No problems or issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience for me; I am enjoying to be Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright beginning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, an intelligent purchase. We’ll see how the unit holds up to college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AI focused product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but slightly overpriced compared to apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's the Item that I need. I am happy for good decision about item and seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and would recommend it for business school students

    I would recommend this to a friend