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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,333 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for business travel. Works well. Attractive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Surface yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 other Surface computers, and this one has been the best! It is super snappy and makes work on the go really easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this computer, uses it for everything. School and personal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, and no trouble what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Will buy another. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two older Surface Book computers that were purchased several years ago and still use them today. The Microsoft software and new features, like Copilot+ PC, make the new computer the best on the market today.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device. Works for me that im always on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface.pro update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with equipment puchased. Meets all expectations. Staff assist with purchase and questions exceeded expectations. GEEK Squad also excellent. Thanks Ron and Shelia

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best laptop for students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for creative purposes. Screen is awesome and super light keyboard with magic pen is delightful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 with the Snapdragon X Plus chip, 16GB RAM, and 256GB SSD offers decent performance for general computing tasks without getting too warm. However, the GPU is a known weak point with Snapdragon chips, and while app compatibility can be an issue, I haven't encountered any significant problems. One downside is that x86 emulated apps seem to drain the battery faster, with a noticeable 12% depletion per hour when using LibreOffice and playing music. Ideally, the device should offer around 8 to 10 hours of battery life. At its MSRP, the lack of an included keyboard makes it a bit pricey, but it could be a worthwhile purchase if found on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student. It’s worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electrical Quality Control Specialists

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PC i ever had on my live make my work easier and faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, powerful and beautiful newcome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro matches all my requirements, from personal to business, completely. And it's beautiful! Is it a tablet? Is it a PC? It is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    lightweight and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Need to get a cover because it scratches easily.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Excellent option PC + table

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and its too light!! Although I though the battery will be better, its not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Surface pRO uSER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro. I've used them for many years. I love the form factor, speed, & ease of use.

    I would recommend this to a friend