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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1296 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,296 reviews
  • Rated 4 out of 5 stars

    Surface to college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a surface pro to take between home and work, Bought this for my son to take to college. Hooked it up to a second monitor to give him a large workspace. He’s not a gamer, so he has all the power and storage he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and speed of the surface pro. My far the best PC I have had.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    soon but not yet.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a little while it will be an excellent PC-- right now there are lots of software/ apps that are not compatible (or have been changed, so i lost functionality that i relied upon) That means I've had to go find substitutes ... and all that that entails. It's painful I'm ready when MS is....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the tablet. I never on a tablet before ,but this was the correct purchase for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.... expensive but is a great laptop. Copilot!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    college computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer I bought for my daughter to use in college. Has worked well with my other children at school. does everything they need it to do to keep them on track in school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING! Windows on ARM ruins the experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech enthusiast that has been using computers for 30 years, and I have never experienced such a buggy product. The hardware is good, BUT I cannot recommend this product as it's new Snapdragon (ARM) CPU means it has to EMULATE nearly every application, this leads to a lot of applications and games not running at all, crashing, or running with issues. The experience is far worse than an Intel or AMD laptop. I would absolutely not recommend this laptop in its current state. Microsoft and Qualcomm need to vastly improve the PRISM emulation to make this a usable device. Stick with Intel or AMD, do not pay $1500 to be a BETA tester.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best multipurpose device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go from this back to a laptop for non gaming usage. The Surface makes things so easy for use all around the home as a larger tablet, but also allows for things like spreadsheeting for our small business on the same device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly if you aren't tech savvy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined most expensive membership for the opportunity to have grek squad assist in setting this new surfacepro from my old one. I haven't been able to open my Gmail for 2 months. Then only a 20 minute time limit if I decide to bring it back. I don't like the new surface pro as much as the one from 2023

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time was easy to set up high performance great image ultra portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever I can multiple tapes without second freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Havent had an issue with it and it is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro. Light, fast, perfect for traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tablet PC! the face id is fast and responsive, accessories work great so far. Haven't encountered any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim Laptop on the go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works great for my situation and battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. It has a great battery life and exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Month old Surface review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, good weight for a pad. Checks all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible computer. It has 0 trouble running anything. If you need a copilot this is the computer to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly for its purpose as a college laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, needs better support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface computers are a great value except Microsoft needs to get companies to push out more ARM64 drivers if they want to keep using this processor as the main one.

    I would recommend this to a friend