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Customer Ratings & Reviews

$1,799.00
Save $300.99
Comp. Value: $2,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1296 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,296 reviews
  • Rated 5 out of 5 stars

    Surface Pro OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase of Surface Pro OLED. Ordered new case and is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance and design surpasses my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day it was very busy in the store it was very hard to get help, but I was able to get help the salesman was very helpful and understood what I was looking for in a touch computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but I returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Brian, thank you for your feedback. We’re continually adding more games to our list of supported titles. Please visit https://www.worksonwoa.com/games/ to see the games currently supported by Snapdragon. snapdragon

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my small business great to carry on the go to job sites

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Due to Incompatibility, Keyboard, & Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and audio, but ultimately returned. For the price, some flaws caused me to return it: 1) the pen storage keyboard (separate item) covered the bottom of the screen affecting Excel and some things at the bottom of the taskbar; 2) the Snapdragon Elite caused some temporary delays/locking in some apps running in compatibility (especially Adobe Acrobat with graphic pages). Battery life wasn't quite what was claimed. Got a Zenbook 14 OLED instead for less and without the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computer systems that I have ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with excellent performance. Great deal at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatible with everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface carries the new ARM based Snapdragon CPUs, and while they might be taking strides to make improvements, this concept change should have stayed in concept until more apps and programs were compatible. The biggest dealbreaker out of the box is that not even Microsoft Office apps all work properly, XPS writer is not updated for ARM, Microsoft Outlook is not fully updated for ARM, the calendar app is completely missing, and outlooks calendar isnt fully functional in ARM. So you lose access to calendars and events. And this is just Microsoft products. We havent even begun to discuss how few programs and apps have an ARM version, and even if they do, they are behind in development, and most say the ARM version is unstable. From Microsoft Office, to work applications like AWS, Slack, various development environments, theres nothing but problems with everything you install. I get the premise Microsoft is going for, a more mobile centered cpu and hardware, however, they should have made efforts to make their software compatible. I returned mine and went with a Surface Pro 10 with an Intel processor, and everything works as normal again. I would avoid this laptop at all costs until they fix their software compatibility, at the very least with Microsoft software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AND VERY SLEEK LOOKING I LOVE THAT IT IS SO LIGHT AND VERSATILE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro tablet pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tablet for drawing but need to have windows. This was the perfect solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so far - sleek and light. Bought for our soon to be freshman in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, happy customer, recommended to any ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, sleek, overall amazing! No complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the surface. Processor is extremely fast. enjoying the AI feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the versatility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Surface Pro with the attachable keyboard. I love being able to use it like a tablet and a laptop. Very portable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plumbing Company

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for out in the field and utilizing programs and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my sons schoolwork

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is adaptable for you’re lifestyle, weather you buy a keyboard that attaches or like me buy one separately so I can use it at my desk. The built in Kickstand is mint!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and polished laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase--well worth the wait. Functional laptop and "cute color".

    I would recommend this to a friend