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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1340 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,340 reviews
  • Rated 5 out of 5 stars

    Best decision I could of made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i've been wanting to rejoin the personal PC world and have been going back and forth between purchasing a laptop or a tablet. My pondering just so happened to time out with the release of this new Surface Pro and I'm so happy I went with it. This device gives me the Windows experience I was looking for in whichever form factor I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Please purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Surface Pro 4. LOVE THIS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this computer. But interface needs to be improved it does not look like a tablet rather it looks like full computer. Even though I like its capability of using desk top apps. But it defeat the purpose of the utility which a tablet can provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Research it first.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Probably could have gotten the regular snapdragon and not the elite. Know what you are getting into before buying though. Its ARM. It has issues with gaming and emulated programs closing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Apps fail to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a nice fast portable little computer. Problem being I need it for work and too many of my apps refuse to load on it.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RobertR, thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface pro copilot is awesome. Fast and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great for working and school on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am satisfied with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet/laptop. The graphics are good and the sound does get pretty loud. I’m not really tech savvy but I did do research on laptops and found that this was the best one and worth the price. I have to say so far it has lived up to the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, large screen. Love all the freebies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best for Nursing students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for nursing school, 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Easy to use. I love the size and I can use it on my lap,

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Do your homework before buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, great build, second, Windows ARM not ready for primetime. I did not do my homework, FileZilla and Gmail/Outlook sync DO NOT INSTALL. I was able to get WinSCP and yes I can use Gmail web interface. However, the real deal breaker was Forticlient VPN does not install. Without VPN access it's nothing but a brick. Microsoft should have worked better with App developers to get a native ARM app before the big push. AI? More like Another Incomplete operating system. BTW good luck getting external device drivers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just scratching the SURFACE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PC option to the optional choices on the market ATM! The OS is a Full version of windows rather than a scaled back version of the competitors OS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice setup! Very good purchase works flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement of Samsung Tablet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is more like a computer than tablet. Allows for much more options and connectivity with my home laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365+Copilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much looking forward to using CoPilot with my Office 365 account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface Pro, the screen is large enough and easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra pro suface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two in one computer is amazingly surficiable. By surface, I mean touch screen led screen. It has neuro and biometry processor for simplicity to our user eco system. It directs you to learning new chapter and micromovement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my surface pro. Highly recommend it, great for business

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Surface tablet pro review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch over to the laptop surface pro just because it was better overall and im not really a tablet person. Also i recommend going with the laptop just due to having to buy your own separate keyboard.

    I would recommend this to a friend