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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1340 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,340 reviews
  • Rated 4 out of 5 stars

    Fun machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun machine, but some glitches and it is expensive for what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice place to buy computers and Electronics Nice attendants that can see your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little goes a long way!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a disappointment. Doesn’t much for such a small size!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was not the tablet for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my iPad Pro for school, so I could have the benefits of a desktop OS and a tablet in the classroom. I really wanted to love this. Aesthetically, it’s beautiful. But with the rounded edges, the USB connector for peripherals doesn’t sit flush with the device, so it always looks like it’s not fully plugged in. The rounded edges also obscure the power switch. As for the OS, initial setup took an absurdly long time. I had to restart the process before I was able to start using the computer. I was disappointed that the “Tablet Mode” in Windows 11 is nothing like Windows 10. Compared to the iPad Pro with Magic Keyboard, using this in my lap was just awkward. I think this would be a fine device for some people, but coming in the experience of an iPad and also an older Surface with Windows 10, this was a letdown.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squard made every thing a breeze from helping me pick out the right micro soft surface to transfer all my data to new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More ports please!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the man on the go. It connected to wifi easy, and stores well in the backpack. The only wish is more access ports, there is only 2 so if you have other than Bluetooth items you have to get a multiport adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 13"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, and the pen. I use it for work and never leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your office in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with great resolution and good hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    New Tablet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how clear the screen is and it’s a clean design. However I don’t realize so many apps do not transfer over from Apple to Android. So unfortunately this wasn’t a good fit for us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen that came with it has been malfunctioning since the last 4 moths

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, functional keyboard and confortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoftee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this surface pro soo much! This is my second surface pro. I purchased my 1st one in 2015. I purchased this one for the copilot feature. Love the touch screen!! My old one is gray. I went for the sapphire (blue) this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for work from home users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has wifi and all capabilites to be efficient. No issues. Including windows updates. All apps used outlook, multiple browsers open and running in background works just fine. Only issue did not have eSim capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for the Cost!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Great deal for the cost. Only problem is the keyboard does not always connect to the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment and service; I was properly advised on how to renew my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new surface!! The extra storage resolves my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface and I love them! Hopefully, this time, I have enough memory to carry me the distance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. I definitely wish that it was a little bit faster for the price, and the keyboard attachment doesn’t always connect as it should, but otherwise it’s good. To be honest, unless you need a Windows device for work or school, I’d recommend a Macbook instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop and the customer service was excellent. They helped me choose the right one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay investment. It wasn't meant to replace a full blown desktop or gaming one but it can be used as a mini-laptop

    I would recommend this to a friend