Customer Ratings & Reviews
- Model:
- ZID-00001
- SKU:
- 10122219
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Surface Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered surface on 12/12/25 and it is now 12/31/25 and still have not received it . It was supposed to have arrived 12/19/25. Have talked to an 800# twice , chatted with a person and talked to a store manager and NO ONE can tell me where it is or when it will be here. There are no updates or follow ups from anyone. Worst customer service ever. Website states My credit card will not be charged until “delayed items” are shipped. My card was charged on 12/12/25 and still no product. I should automatically get the $400 discount. Not a gift card cause I probably will not shop Best Buy again.
I would recommend this to a friendBright beginning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, an intelligent purchase. We’ll see how the unit holds up to college.
I would recommend this to a friendGreat screen but expensive and incompatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive with compatibility issues. Had trouble running several apps though the screen was great. Ended up returning it.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi MatthewB, thanks for letting us know. Everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Expensive accessories, some flaws.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with this one and make sure it fits your needs. Pretty low power and the architecture changes make software incompatible. The major issue I have is that the device touch screen locks up on me making the device unusable. I have to turn off and on to get to unfreeze. Also, check out those prices on the keyboard. Wow. Someone typed an extra zero on accident and they haven’t noticed yet.
No, I would not recommend this to a friendHubby Surface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy settings, good screen size, fast start up. Everything that was wanted.
I would recommend this to a friendGood for personal not for business.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Snapdragon Processor has caused alot of issues so far with compatibility. Dont buy if you want to use for anything business. They really should have still kept an option for intel processors.
No, I would not recommend this to a friendGood AI focused product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but slightly overpriced compared to apple products
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products, customer service, and delivery
I would recommend this to a friendRonald Fincher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment and service is excellent. I would like you to offer a class on how to set up and use the surface.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer just wish the battery life was better
I would recommend this to a friendVersatile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the versatility. The Bluetooth keyboard is a game changer.
I would recommend this to a friendMicrosoft Surface Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter that’s going to college. She loved it.
I would recommend this to a friendMicrosoft Surface Pro-Copilot+ PC 13"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, small and compact, yet still has the full power of Windows 11.
I would recommend this to a friendLove this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it works well like intended! The color is very nice too.
I would recommend this to a friendSurface pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really handy for school work. Size is perfect to take everywhere
I would recommend this to a friendAidan West Supervisor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aidan West did an amazing job assisting me in my purchase.
I would recommend this to a friendAwful display, software needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED version has a weird grainy look to the screen. I cannot get any real design work done on this awful display. Tried using this for software development. Once again I am left feeling like Windows on Arm is an afterthought. Microsoft’s own C# packages failed to install the proper Arm packages and it took me hours to get my development environment working properly. The GPU support is non existent and running x86 apps in Prism is incredibly slow.
No, I would not recommend this to a friendPro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best surface pro i have ever used. I wish it was slightly bigger
I would recommend this to a friendSurface Oro 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the new Surface Pro with AI - I'll let you know.
I would recommend this to a friend- Pros mentioned:Overall performance
Microsoft Surface pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works fine for me, and I would recommend it.
I would recommend this to a friend