Customer Ratings & Reviews

Excellent and worthwhile monetary decision on my part. Best Buy assisted with my decision and their over the phone ordering process was easy and very helpful.

My son is happy with it so I am happy and he is using it lot

Good product to use and got immediate response for pickup

It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.

Great! I love that its a laptop and tablet in one.

Excellent product from Microsoft. Amazing Surface Pro model with advance and fast operating system. Highly recommended to buy everyone and specially to Microsoft surface user.

Probably the best purchase of the year as of yet. Really like how you can have a tablet and a computer all in one. Great for productivity, studying and even chatting with friends.

Everything about this product was perfect except for the internet connectivity. I suspect it's a one off problem and I just happened to have gotten a faulty one that fell through a crack in the quality assurance process. Thankfully, best buy protection plan kicked in and I wa able to return it for a different brand.

My Surface Pro (11th Edition) was just what I was looking for in a tablet. The pen works very good for drawing. The storage for the pen in the keyboard is a nice location.

My granddaughter loves her new laptop and is excited to use it to help her in high school and in college in the fall.

Great Sales and Geek Support services were provided.

Great product overall, but had to warranty it because the speaker mesh started coming out

Great device from Microsoft for all productivity needs. This device is a blessing for all working class professionals. Touch input is a dream with great haptic feedback.

The help I received purchasing my computer was super helpful I really appreciated it since I didn’t know to much about the product. Thanks.

I did not realize that this CPU does not work with lots of different software since it is not AMD or Intel. So even though I was running MS Win 11 Pro on this device, I couldn't install on this PC. I spent two weeks trying to install until I stumbled on this fact while trying a workaround using docker. I am now trying to get this returned to best buy even though I am passed its return time, which must be only 2 weeks. Same on Best Buy for such a short return window and Microsoft for not warning people. I have I can return this and get a credit for my $500 MS Support charge.

Love it. Day trading is simple and secure. Pen works well, keyboard is flimsy but that’s ok. Those are add ons anyway

My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

Slick, fast (operation and charging), convenient Pen feels much better than I thought

Surface Pro is all we use. Product is very reliable with no issues.

it feels really nice and comfortable to use and the speakers sound really good