Customer Ratings & Reviews

Display is amazing. I have paired with new detachable keyboard and the pen holder is a plus. This is my 4th Surface and favorite- the graphics/display are a differentiator.

I purchased it for my wife who is a realtor and she is enjoying it tremendously i ordered it one day and arrived the next.

Battery life could be better. But so far a good purchase.

Love and hate. Love the way this is functional for college, however the back stand is flimsy and after 1 year of use, its already broken and won't stand up.

It is very nice. We just did not realize it cannot do illustrator. We are disappointed with that aspect.

I used to be a 'only Apple' guy, until the Surface Pro. The Surface Pro, and all related products, are ultra durable and reliable. Highly recommend!

Not as quick as newer more expensive Surface notebooks but well worth the lower price. I have owned several Surface before of different sizes - always pleased with my choice.

Great product. Was hesitant to buy initially but turned out to be a good purchase from Best Buy

Everything was fine, and quickly, I had a great day, thank for all...

Ive had multiple microsoft pro. We used them for everything. Thankfully they have lasted for years.

I was so satisfied with my first Surface Pro, when it was time to upgrade this purchase was the logical choice. So far I have not been disappointed.

This laptop is a great tablet, but I wouldn’t recommend buying it if you want all the normal functions a laptop comes with. This thing isn’t compatible with anything because of its ARM64 processor. Adobe Illustrator cant be used, I can’t connect my label maker to it because it’s not compatible, not even my office copiers can connect. It’s just not great for the purposes of a laptop, and you could get a tablet for much cheaper.

I like it works great however i don't think it is as fast as my surface pro 4. Still learning all the in's & outs.

Great and reliable hybrid pc, great value for the price.

I'm a repeat Surface Pro buyer - this is my 4th. I have loved them all but do not like the way this one has the USB port moved to the left side. I can't use a Bluetooth mouse due to Bluetooth interference and I'm right-handed so need the USB port on the right to avoid the mouse cable and the power cable getting tangled up every time I set the Surface down and then come back and pick it up. Ideally there would be one USB port on each side for both left and right handed people.

The Surface has always been top tier to me. This is my 4th model and the only disappointment is the removal of the micro SD cart slot.

Awesome product. Feel and touch are superb. I feel it's way better than an ipad. Just great overall.

Do not buy this. Yes, it is "nice," but USELESS. With the new systems it won't connect to any other devices, not even basic mice, and seems to be absolutely incompatible with everything. This is the biggest mistake purchase I've ever made and I highly highly recommend looking into something else. Even if it is listed as compatible with another type of device, I guarantee it is not. I'm an illustrator and got this for my work and now cannot use any mice I have tried, cannot use my nice Epson V600 flatbed scanner to scan my work, cannot connect to any printers, nothing. I even had my family, who all work in IT, take several long hard looks at it to try to get it to pair with anything and none of them could make it work either. Phenomenally upsetting waste of money. Don't do it. If you do make the mistake of getting it, make sure to immediately try to pair it with anything you might want to use so that at least you can return it within the return window.

Do not, I repeat, do not purchase this product! I have been a surface pro user for quite some time now, and I was excited to purchase the 11. I was saddened to find out that the snapdragon x processor is an arm64 processor. This is a new technology. Long story, the processor is missing the plug and play service. It will not download printer drivers. Please feel free search arm64 processor and printer drivers. I returned it to the store :(.

So far so good. Functionality is good, it was easy to set up.