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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 343 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 343 reviews
  • Rated 5 out of 5 stars

    Cheryl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very convenient and compact to travel...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME LAPTOP. AMAZING CUSTOMER SERVICE! You will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everything I need to do. I run multiple tabs at the same time it is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% best laptop I've had easy to carry not to big not to small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small work. Small enough to store in a briefcase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This is the best system I ever had and the copilot is a life saver for me. I love my surface pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was wonderful, the service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance. This is the third surface I purchased and it’s a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price at best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. I bought for my sister, and she loves it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy if its on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop however the battery life is less than desirable for anything other than watching youtube

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet mode diminished, no USB port.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy experience was great as usual. Easy ordering, good price, easy pickup. But this is a product review. The Surface Pro 11 is a disappointment. The Windows 11 operating system no longer supports the ‘tablet’ mode. They offer some weak suggestions, such as remove the keyboard and change the orientation, but the true ‘dual’ functionality is basically gone. As well, there in no regular USB port, only USB -c . Now one needs to buy all new adapters to connect to external monitors, keyboards, etc. I’d prefer my Surface Pro 3 if it was still working!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro and Keyboard Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet and keyboard are great. Does not include stylist. Keyboard also does not charge stylist. You will need to purchase seperate charger for stylist since stylist also does not come with charger either. Gave this package deal 4 stars for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Microsoft Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft Surface Pro. It has everything I want or need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works incredibly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was to set up and how usefull it has been especially for school and work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight learning curve as the functionality is different from a regular laptop, but it functions well and my wife is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface! So light and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it for nursing school and loves the features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Great for business and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very. Good. Nice product. Performance good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never see product is good like this one and good service

    No, I would not recommend this to a friend