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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,333 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great tablet! W/ keyboard (add), great computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device! Great screen, great battery, and great build! I have used ipad pros and various other tablets over the past couple of years. With the changes in chipset on the 11th edition, this easily makes this the most capable tablet on the market. Not perfect or going to run everything but I don't feel like I am missing out on a full PC experience when I use this device accompanied by the keyboard (sold separately). I got a great deal on this, and you should also wait to do so. That goes for everything at BestBuy. Wait and do not pay full price. At msrp, this is not a value buy at all. Especially when you add in the keyboard (at a min to get laptop experience) and pen (if you need a stylus). As a side note, I upgraded the SSD with another I had from a handheld PC swap I did a while back. Brought this up to 512 and no complaints with performance or experience. Nice feature to be able to make this upgrade now or in the future when storage becomes and issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase, when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade from my last Microsoft surface pro. So far the battery life seems decent and the speed of a new computer is always a plus. We haven't used it much, so still getting used to the new features, but overall worth it... when it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd surface pro. I had to update from the 4th to the 11th edition. It was a seamless transition thanks to Geek Squad. I chose the surface pro because it is lightweight and easy to travel with. The battery life is excellent. I wish it had a standard USB port. I hope to get the same longevity as I did on the last device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Suface pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for writing on. Love the stylus almost has to much grip in the key board alittle hard to grab sometimes. Fast enough for any of my schoolwork it is also nice an light with a great display and nice loud speakers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it use it all the time on the go. So I easy to carry battery is great and work really good

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The Surface pro I've been waiting for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device.. Coming from an earlier surface device, battery life is like night and day. This is the surface they should've come out with long ago. I went with the base model (Snapdragon X Plus) instead of the Elite as i don't game and OLED will do very little for me. I can say the Screen looks great, no dead pixels, very bright on default setting and overall very responsive. I did do my own upgrade from the base 256GB SSD to a 1TB model and it works great.. only cost me 95.00 dollars. As far as software, everything I've installed works just fine. Looks like the emulation they use is working well. Software shows no lag or discernible slowness. For the base price of 999.00 and the 95.00 dollar investment for the 1TB drive, this thing is a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really does the job and it’s compact and easy to use. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Surface Pro we have been waiting for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 Edition is finally arriving to the peak Surface we always wanted. Exceptional Performance, awesome battery life we never seen on Windows powered devices before. Add to it OLED screen. This is a dream 2 in 1 like no other, exceeding in my view iPad Pro with Magic keyboard. Highly recommended if you are a fan of previous Surface Pros. It is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and reliable laptop that I bought from BestBuy!! It has exceeded all my expectations with its fast-processing speed and crisp display. The battery life is also impressive. I highly recommend this laptop to anyone in need of a high-quality device for both work and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Surface. I use it to trade the markets and it works very well. I have never traded with a touch screen PC before but it is a matter of getting used to it. For now I am delighted with its design and portability and I hope to continue learning. Regards

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best PC I've Every Owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, powerful, and extraordinarily well-made. I don't understand "conventional" [larger and heavier] laptops when this kind of tech is available.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Built like an Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface pro is amazing. Highly recommend. Ease of use, function, value, quality, durability. It’s built like an Apple product. A Windows platform finally got it right. I’m a year in and it still works like new!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet with plenty of power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface pro and I’m loving it, fast light and the battery last more than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    100% recomendado

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply the best!!, liviano, rapido, facil de manejar. Super util.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different surface devices over the years along with mang other branded laptops like dell, apple, asus, and more but this is by far the best windows laptop yet. The battery life out lasts my m2 air, it’s extremely quick, the oled screen is amazing, and it’s very thin and light.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Love my Surface Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting Edge and speedy. I love it. It is sleek and transportable as we travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good product/ bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Surface is perfect for my needs. I use it for a variety of projects including my college classes. It is very easy to take with me when I am on the go. I have the matching keyboard, although I do not have the pen, it works great for me without the pen, may be a future purchase. I would definitely recommend. However, I Would NOT recommend Best Buy. They ended up mailing the product to me when it was supposed to be sent to the store and it was then a big issue with a 1k purchase sitting on my porch. I also found there is no one locally to speak to on the phone with any issues including issues with a product. I ended up returning and purchasing elsewhere where they have local assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used surfaces for over a decade. They provide the power of a desk top computer with the versatility of a tablet. I take mine literally everywhere....most useful when traveling in my camper. This version is little heavier than prior units, but size and screen quality are good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best laptop/tablet for college

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast / can take any where doesn’t weight as much for a regular laptop / recommend for students starting college

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My review on tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. I love it. Works great. Very fast and easy to bring around.

    I would recommend this to a friend