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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,288 reviews
  • Rated 5 out of 5 stars

    Fantastic machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite simply, this is exactly what the Surface Pro was always meant to be. Perfect for writing notes or lectures, writing papers, doing computations, doing administrative work, etc. Insanely good battery life. Beautiful OLED display. A smashing victory for Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it and you will too.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device to replace my old Surface pro 8 and it does not disappoint. I would like to buy the new type cover but I believe it's too expensive for what it is. Also, I decided to go with this one instead of the OLED elite plus because of the $500 difference. I have no complaints about this device. I've only heard the fan once when I was updating it, and it stays pretty cool unlike my old surface pro 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it during the summer, so far very good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro- Copilot +PC 13 "

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro- Copilot +PC 13 " . Great laptop loved it . Realized after I ordered it that it does not come with keyboard, which was find as I wasn't planning on using the keyboard, using it as a tablet worked great. They really need to change the listing picture to show only device without keyboard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Due to Incompatibility, Keyboard, & Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and audio, but ultimately returned. For the price, some flaws caused me to return it: 1) the pen storage keyboard (separate item) covered the bottom of the screen affecting Excel and some things at the bottom of the taskbar; 2) the Snapdragon Elite caused some temporary delays/locking in some apps running in compatibility (especially Adobe Acrobat with graphic pages). Battery life wasn't quite what was claimed. Got a Zenbook 14 OLED instead for less and without the issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great productive Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my previous Surface and love this. Only gripe is that I wish they include the keyboard with the base purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! The screen is a great size and the visibility is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t recommend enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, can be used as a fully fledged desktop with the device being an extra monitor, a tablet for media, or a laptop for on the go productivity. I have gone through dozens of laptops, tablets, and desktops to end here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for life on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes traveling and being able to work easy! It is lightweight and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From an iPad Pro to Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Coming from and iPad Pro to the Surface Pro, I can say they both have their highlights. However, I made the switch because I needed something that offered near full laptop capability while maintaining the appeals and ability to convert to a tablet. The Surface Pro absolutely provides this and then some! Overall, I am satisfied with the change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Surface Pros in the past and knew what to expect. This one has exceeded my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sleek device, but there's still so much to catch up with the ARM. A lot of stuff is not yet compatible. No scanning devices work with it yet which crushed me in the office setting. The screen door effect was awful on the OLED.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Super fast. Not a gaming laptop. It is great for work. No pen included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day it was very busy in the store it was very hard to get help, but I was able to get help the salesman was very helpful and understood what I was looking for in a touch computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a cool device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited about this product. It is wonderful, fast and a lot of fun to play around with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, but I returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Brian, thank you for your feedback. We’re continually adding more games to our list of supported titles. Please visit https://www.worksonwoa.com/games/ to see the games currently supported by Snapdragon. snapdragon

  • Rated 5 out of 5 stars

    Surface Pro OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase of Surface Pro OLED. Ordered new case and is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance and design surpasses my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro tablet pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tablet for drawing but need to have windows. This was the perfect solution.

    I would recommend this to a friend