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Customer reviews

Rating 4.6 out of 5 stars with 1351 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,351 reviews
  • Pros mentioned:
    Portability, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great laptop alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sturdy, portable, and stable. Excellent alternative to a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. The battery lasts for a considerably longer time. That makes taking the Surface places without a charger the best feature. Playing games on the Surface makes the games come alive with the exceptional colorsl

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Light and responsive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. I needed something light and portable that I could write notes on during conversation. The pen and keyboard were kind of expensive to add, but well worth it for me. I used to use my laptop, but I did not like how the keys were on the back while I held it. With the removable keyboard with the Surface Pro, it can be turned around so the keys aren't against your hand. It makes it much easier to hold onto while using. Processing speeds are fast enough while switching between programs, or converting files. The camera works well for Zoom or GM meetings, and the speakers are loud enough. Overall, it meets my expectations for what I needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Best convertible laptop I’ve owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly what you need for a portable PC. Quick to load, screen looks amazing. It’s a pretty fast computer for the typical day to day use (emails, MS word/excel, internet and network troubleshooting. Face unlock is very convenient but will sometimes glitch and fail to function. Touchscreen is responsive and useful. Does not heat up like my old HP but does get hotter than a MacBook. Charger cable end is a bit wonky. It doesn’t connect as easily as a MacBook connector, wish it was just a USB C charger. Copilot is a helpful feature. It’s a good looking device. Battery life could be better but I do have it configured for performance. Won’t last a whole day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Love this laptop / tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! It is so fast and I can run so many programs on it I didn’t even expect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast, easy to use and great battery life. Great for school and enhances learning retention with the ability to "write" on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Color and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Surface Pro! The Sapphire color looks amazing, and the device is very versatile. I upgraded from the previous model, which still works perfectly, and I haven’t experienced any issues with this one. I really appreciate that I can attach a keyboard or use it as a tablet, making it perfect for both work and personal use. I travel with it often, and it performs flawlessly. I even gave one as a gift during Christmas, and the recipient loved it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Love my new surface for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my microsoft surface. This one was a replacement for my older surface that I used for work for almost a decade. I love the ease of its use. the versatility of going from a computer to a tablet and the battery life is so great. I don't think I'll ever not get a surface. It's my favorite and I love the color of "Dune" it's almost like a rose gold, so cute.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best PRO yet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! I have a pro 7. And let me tell you. This screen is amazing. The battery life is forever. The speed on the processor rocks. Love this puter. Go surface PRO.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A new purchase, a new Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful 2-in-1. This is my second Surface Pro. I had the 6 Pro and now the 11 Pro, the first time with the Snapdragon Elite chip. Everything seems to run much more smoothly. My main use is for Microsoft Office and internet browsing, and it's more than enough for those tasks. The build quality is what we've come to expect from Microsoft. It's very similar to previous models. Perhaps I would have liked some design changes to differentiate it more from previous generations, but all in all, it delivers on its promises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this light-weight tablet. It's fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice windows tablet, light weight, and highly functional. I have not had any compatibility issues as of yet. The touch screen is the best I have ever experienced, and writing with the pen is so smooth...so satisfying. Like writing on a whiteboard. I use it for personal and work, the ability to write out notes and have them translated to text is pretty genius too. The speed of the processor is so smooth as well. Minimal glitches that resolve quickly by disconnecting from the keyboard and reconnecting (keyboard and pen not included) Cons: Price- cost of device and accessories- but worth it, I got the geek squad protection because I plan to get the most use out of it Outlets-no usb port Charger- very unique DC charger, I am sure it is expensive to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Excellent, but not what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice device. No issues with printer\scanner as people like to point to with ARM devices. Extremely fast and excellent battery life. I did return it, though. It was not quite the form factor I was looking for. I did purchase the new Surface Pro 12" and it is perfect for my use case. If you are looking to replace a laptop, but also want tablet functionality, this is an excellent device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. It’s lightweight and streamline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Long battery life. Love the touch screen with the detached keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Surface Pro 1T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice option over a normal laptop. I have the keyboard for it as well. Had it for a month and did have it freeze up twice … but it restarted like nothing happened .. Speed is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Laptop power in an efficient tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 has been awesome! I bought it to replace my bulky rugged work laptop and it has handled everything I’ve thrown at it with no issues. I was worried about the ARM architecture but this has not been an issue at all and the battery lasts all day and then some! Very pleased with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 9th generation to the 11th gen and it is a great device. It was a bonus that my keyboard and pen worked so I save some money also. I highly recomment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for designing and editing. It is also light weight, and easy to stuff into a bag when on the go. I am very happy with it.

    I would recommend this to a friend