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Customer Ratings & Reviews

$1,611.99

Customer reviews

Rating 4.6 out of 5 stars with 1362 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,362 reviews
  • Rated 3 out of 5 stars

    Horrible performance for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive for the performance. The device was lagging on Goodnotes for note taking when i had more than one tab open in Firefox. Pretty abysmal given the price range and core audience being students and artists. The build quality was great and it. Felt very premium. Too bad the performance was not good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You for your service product is working amazing

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Apple Silicon Met Its Match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface laptop. It is a good laptop for work and entertainment. It has a sleek design, a high-resolution touch screen, and a comfortable keyboard. It is fast, reliable, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to replace my surface pro 7 as I was reaching the end of my rope with the 4gb or ram on that model. While I initially had reservations about the move to snapdragon, thus far I haven't run into any issues. The surface is snappy and the base 16gb allow for an ease in multitasking that I haven't had in a long time. So for me this was a major upgrade. The screen is very clear and the touch screen seems far better than on my surface 7. I do think the position of the charging cable on the center right is a bit awkward ( they could have kept the usb on the right and moved power to the left but that is just a nitpick). Over all it's been great and a massive upgrade if you are coming from a 7 or older.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Wanted to check out all this CoPilot stuff.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new PC - so I upgraded my old surface to a new shiny one! Its so fast.... and battery life like you wouldn't believe!! I miss the SD slot my old surface had.... but all in all it is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - super happy with the performance, weight and style

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer to any work that you need, thats cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a good travel device. Battery life has been great and weight is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love/Hate Relationship

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely the best Surface ever made hands down. I've owned several Surface models throughout the years and have seen a great improvement -- most recently having the Surface Pro X SQ2.. The Pro 11 X Elite is fast, has incredible battery life, and the OLED 120hz screen is a dream come true. My problem is still with the form factor. The truth is it's not a great laptop. It's not really a great tablet either. It's too small and quirky to sit on your lap, but holding this thing like a tablet isn't really a great option either. It's to heavy, big, and get's really hot at times to be a tablet. But yet, I still love it -- sort of. My issue is it's not replacing my laptop.. and I am still carrying around a tablet for media consumption. It's fitting somewhere in between and I cannot justify the $1500 price mark to keep it. If it was $750, maybe having it around would be an option. But it is one of the most expensive devices I own and it doesn't do anything well enough to replace my existing device list. It's fun, it's quirky, and well built. It's a great device. I just don't know who it is for and what purpose it serves.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this device. The screen is great and its so handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent 2 in 1 choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Very sharp. Processor speed is excellent. I use it primarily for work so haven't watched movies on it. Short videos appear crisp so movies should be equally impressive. Touch screen is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, operates smoothly, but hefty price tag

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Tablet and computer in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great it's like having a computer in the size of a large tablet. But easy to maneuver as well. Also I was able to easily transfer everything from my laptop to my new surface pro

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great school computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is Very sleek and practical. My daughter loves it and looking forward to using it for college

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portability on steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A faster computer and small one, pretty and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tablet for multi use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, not too much fluff. Use for both games and couch surfing. Not Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good tablet keyboard is kinda of annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet has good battery function very well the keyboard is good but it’s design kind of sucks cause when you have tablet open and keyboard down if you bump the keyboard the magnetic flexible end moves up against screen and closes all your apps the end is what some might call the hinge the allows the keyboard to fold its actually super annoying

    I would recommend this to a friend