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Customer Ratings & Reviews

$1,611.99

Customer reviews

Rating 4.6 out of 5 stars with 1362 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,362 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her new computer. It is fast and able to handle her drawing and animation apps. It is also light enough for her to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Not very usable day to day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use I find this tablet more annoying than useful. It is unstable unless on a flat, hard surface meaning it will tip over on your lap/bed. The Alcantara covered keyboard seemed like a good idea but since that is the back when you close it, it get's dirty and even torn easily. Performance and display are good. Battery life is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Safire 11th edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface Pro Safire is everything we could’ve wanted out of a laptop! Couldn’t recommend this product enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro Laptop is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro I have purchased from Best Buy. It's always been a very good computer and Best Buy has always made sure they back up their product with excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    First Review I think, And Your WELCOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Day, and not only do all features work as expected, and all promises were kept but it manages to do those promises and claims all on day one and still while being lazing fast. I played Raid Shadow Legend and am getting amazing performance. Just a small keynote is that the Windows Recall Feature, and the feature where you talk to copilot while gaming as of yet isn't even out unfortunately. Battery also is just as good as the claims were watching YouTube for about 13-13 1/2 hours with 100% brightness and volume. Just in case anyone cares like I do with previous laptops it does have a HDR certification by VESA :) Speakers are also crisp and loud with no distortion. Cameras are super clear and sharp without any lag. So, for a recap all claims and promises giving high expectations met or exceeded my standers. fully Functioning with from what i see no glitches and most things appear to work on day one. Just thought this would Help out some people :) Your Welcome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it has a good battery life. I use if for school and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the excellent design & flexibility. Its ultra-thin, lightweight, built-in kickstand works as both a tablet and laptop. Battery performance is excellent. Work Up to ~14–15 hours in real-world usage. ARM-based Snapdragon chips are very power efficient. Impressive Display. Excellent refresh rate for smooth scrolling.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love it. Everything I use is either compatible or I can use the emulator. It is fast and responsive. Screen is great, a major improvement over my Surface Pro 6 which is what I upgraded from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, battery life is good too, for my heavy program the processor work well, I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a great we have always had these and we just upgraded after 5 years we have always used this in our business and we will stick to this product it serves all our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But Not Great Like it Was Before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro is my third one. I have been very satisfied with the product of over the years. However, this review isn't a 5 star this time because I have ran into a problem since upgrading to this model. I was so excited to bring home the newer model and begin working with it where I left off with the older model. Unfortunately, I learned this model is installed with a version of Windows 11 THAT IS NOT COMPATIABLE WITH ALL MY HARDWARE. Now, I am stuck with a computer that I am either going to need to upgrade some of the external hardware it connects to (printers, scanners, etc.) or hope and pray that the vendors of the those products will release a driver for Windows 11 ARM.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mix of portability with all the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for my wife, getting the best of the tablet and touchscreen for her digital drawings and also being a full PC for everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and it’s been great, easy to bring with me everywhere.enough battery that I don’t need to bring the charger with me for my day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. Great battery life and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light weight and cute. you can easily go from tablet to laptop. the keyboard self charges with the tablet no need for an extra cable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Very Nice system, but a bit expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Snapdragon X Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Runs quiet, fast, works for what we need. Returned for a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school work and i like the size and weight. Easy to use and carry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Big computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente! Vera recomendes for people that needs a small device , very power full!

    I would recommend this to a friend