Customer Ratings & Reviews

Great computer. Works like dream. Set up easy and has all the bells and whistles

The Surface Pro 11 with the Snapdragon X Plus chip, 16GB RAM, and 256GB SSD offers decent performance for general computing tasks without getting too warm. However, the GPU is a known weak point with Snapdragon chips, and while app compatibility can be an issue, I haven't encountered any significant problems. One downside is that x86 emulated apps seem to drain the battery faster, with a noticeable 12% depletion per hour when using LibreOffice and playing music. Ideally, the device should offer around 8 to 10 hours of battery life. At its MSRP, the lack of an included keyboard makes it a bit pricey, but it could be a worthwhile purchase if found on sale.

Very easy to use ,clarity is top of the line . I Use to take notes very quickly and easily.

The surface pro matches all my requirements, from personal to business, completely. And it's beautiful! Is it a tablet? Is it a PC? It is a dream.

Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.

While the product in question is excellent, I am greatly distressed by the many delays in receiving it. I am still furious over the many calls I had to make. I don't know if I can have confidence in Best Buy's ability to deliver a product in a reliable and prompt manner.

I was really torn between an iPad and keyboard vs a laptop for school. This fit what i need perfectly as it can be used as a tablet or a laptop. Its great for school, has more functionality in my opinion and runs Windows which I prefer over Apple. I can use it to take notes in class, study, I can take the keyboard off to watch movies or YouTube in my lap as well. The pen works great but i still prefer a mouse over the pen and keyboard trackpad. Overall it is perfect for what I need and looks beautiful

Really enjoy using the Surface Pro! Performance is great and battery life is amazing. App compatibility could be an issue for some. I recommend checking which apps you might want to use and if these are compatible. The LCD screen also looks better than the OLED display. The display of the OLED variant seems pixelated and not as crisp. Speakers sound amazing as well. It’s comparable to that of an iPad Air 13 inch! I recommend this tablet for those looking for a windows PC in a thin and light package.

Excellent computer. This is my second Surface Pro. Fast, portable, and the pen is great. It can work as a tablet and a laptop.

I bought this computer as I needed it, but honestly have felt in love with it. I literally take it everywhere I go and it’s so easy to just set what ever I need up.

It's awesome, Light and fast and easy to handle and use. This is the best for person who needs to work at ease and do lots of technical stuff

Excellent speed and perfect size. Works well as expected. Compact, light and easy to travel with.

Pretty, Sleek design, fast, and easy to set up. Thank you Best Buy for your help!

Great quality and its too light!! Although I though the battery will be better, its not bad.

I traded in my old Surface Pro X for this, and it’s a perfect upgrade. I can run a second monitor (28” 3840x2160) at 120hz flawlessly with Zoom and Microsoft Whiteboard. I didn’t need to buy any new accessories because my old Surface Slim Pencil, detachable keyboard, and case all worked perfectly. I really like the AI art capabilities which allow me to describe the picture I want and then choose from among the options it creates.

I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.

I own two older Surface Book computers that were purchased several years ago and still use them today. The Microsoft software and new features, like Copilot+ PC, make the new computer the best on the market today.

Light, fast, very convenient. Very happy with this purchase. Added keyboard and mouse and works great. Exactly what we needed.

Easy yo to use..quick connection to wifi..light Battery does last 24hours

Great tablet/laptop combo. Very portable which I like and comes with great specs, 16gb and 512gb. I might upgrade the drive to 2TB, that’s just me. Battery life is great, I keep the brightness and settings low to extend it but it can definitely last you all day. I feel comfortable leaving the charger at home and running off a single charge. OLED screen is fantastic and beautiful colors that pop. Be aware that this is the ARM processors so support might be limited for the time being.