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Customer Ratings & Reviews

$1,611.99

Customer reviews

Rating 4.6 out of 5 stars with 1363 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,363 reviews
  • Rated 4 out of 5 stars

    Great device, but the price stings a little.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface for medical school notes. So far it has been everything I was looking for and more, with notetaking and storage being an absolute breeze. Startup/restart time is lightning fast, and it has been very responsive and reliable. The only downside for me has been the price tag. That hurt a bit, but I figured investing in the best quality I could reasonably do for the sake of my education was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Strong and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed for work. Working as a mechanic can get messy but the quality of the computer is perfect! The size is perfect for travel too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it’s so lightweight and portable. It’s great if you have a lap desk or a flat surface but not great for using just on your lap like a standard laptop. Speed is fantastic and I love the use of the pen on the screen. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Surface Pro Transfer Too Hard for Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon + 10 Core seems responsive and the display is sharp and crisp. This is a big jump from Surface Pro 2 which works fine but Windows 10 will not be supported. Many changes with Windows 11 and doesn't seem very intuitive. Geek Squad transfer of files and programs was terrible. Had to bring them a cable they said they had, assured me the computers would be ready for pick-up 3 days later and waited an hour after my appointment as they were not finished transferring. Upon checking the new Surface Pro the files couldn't be located so spent another 2 hours as Tech support remotely located the files. After this only half the files and programs were transferred. I ended up buying EaseUS ToDo PC Trans to retrieve the files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve been using it to study and do my online courses and it’s been very very accurate and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, good me thru school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me thru my last year in design school, got recommended by 2 people and I am glad I bought it, even though I should’ve bought a gaming computer, it lasted longer than other computers

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college, fast and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use , lightweight and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Worth every penny make sure you get what you want do not cut corners.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice upgdlrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Surface Pro 7. Noticeable difference in screen quality. Only issue so far is thay my legacy iPod Classic wont sync with iTunes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over Surface Pro 8 and 9. Much better battery life and runs in much cooler temperature. Copilot feature is novelty, don't buy it for this feature. Also, save your money buy last gen keyboard. The new flex keyboard is extremely expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am beyond impressed with this laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE THIS LAPTOP!! It is so amazing, I love everything about it. I got it for college as a pre-med student. It works great for virtual labs and it is also perfect for studying if you get the keyboard with it. I am beyond impressed with this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Enjoying my Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is fast and portable!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface !!! It’s compact and easy to use ! It’s great to carry anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice upgrade to old Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tablet. Faster than my previous tablet. A great deal of new features. One thing I do not like is all the reminders to set up options I do not want and the screens that pop up to assist you in trying to learn new features. Would be helpful if I wanted to use those features, but I do not want to see them regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the cost. Kind of pricey but don’t regret the purchase. I use it for work pretty much all day and have had zero issues. The screen is beautiful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I have been using for over a long time now

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a convenient laptop and it’s fast. It’s compatible for my son to use at college.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    GRETA TABLET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tablet. Easy to use and lightning fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Surface pen works great. Display is bright and colorful

    I would recommend this to a friend