Customer Ratings & Reviews

This has been terrific so far! Great mini computer for basic computing and great tablet for on the go. It’s a little bit of a bummer that it does not include the keyboard, but I purchased that separate and it works fantastic!

Excellent Convertible. Keyboard is very responsive. Microsoft Surface Pro 11 is next level. Touch Screen is terrific and the pen is great.

Fantastic device, performance and battery are phenomenal. The Slim pen, I thought was going to be uncomfortable, but it works fantastic. Using with my USB-C enabled monitor, docks and charges with one cable.

Excellent machine. As a writer, I love the ability to go into tablet mode. This device is not cheap, but if you have a specific use for it, including as a content creator, it's well worth it. I use it everyday and love it. As a creative, you should pair it with the flex keyboard and pen. The colors are gorgeous, especially sapphire and dune, and the OLED display is beautiful.

It works really well. As a student running a bunch of applications and tabs it doesn’t overheat and I like that it’s not a heavy laptop.its worth the purchase! I get that because it’s a two in one, the battery life isn’t the best but I did expect a longer time than 6-7 hrs. Only downside

I returned my surface pro 9 and bought this and boy am i glad i did. It is BLAZING BLAZING fast, OLED screen is bright and beautiful and easy for my old eyes to see. Screen size perfect. LOVE IT! I got slim pen and surface pro flex keyboard and love the wifi keyboard for certain things

My 3rd Microsoft Surface, have had no issue with any of them. Only upgraded because the prior one would not upgrade to Windows 11. Works as expected.

Technicians were helpful and concerned about my happiness

Excellent Product. This Is The Third Surface That I Have I’m Very Happy With them

We loved the new surface...been using them for many years and this latest model does not disappoint!!

Outstanding computer! Loved my last surface pro and it continues to be the best on the market. Associates were so helpful with my questions about the product. Thank you Best Buy!

it seems that you have to buy everything piece by piece pencil and KEYBOARD sold separatly. It also crashes a lot recommend not as main computer

At first, I underestimated it when I saw how slim it was and assumed it was extremely fragile. However, after regular usage, I recognized that I simply needed to treat it with care, and not like a thin piece of glass. My only complaint is that the keyboard sold separately wouldn't reconnect after it restarts sometimes.

Love tablet. I was debating on getting a laptop instead but I love taking notes on this tablet and then popping on the keyboard to type out an essay. Great screen.

Loved! Very versatile and lightweight. It is my mobile workplace.

I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

This is a fantastic laptop, had it for a few years now. Make sure you’re okay with this surface version over the normal laptop. You cannot adjust the angle of the screen very much like you can with a laptop.

Awesome tablet , easy to use for old timers like me

enjoying the new Microsoft Surface ... very fast and user friendly ergonomics keyboard layout.

Great PC for work and studying. Combining this PC woth the flex keyboard and flex mouse enhances the experience of this 2 in 1 PC