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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1196 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,196 reviews
  • Rated 5 out of 5 stars

    Great portable machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a week now. After shutting off all the AI extras, this thing runs fantastic. Without shutting off the AI stuff, the memory liked to sit around 90-95% (16GB Ram total) used and the system would have occasional complete hang-ups likely due to trying to use a large part of the page file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase, when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade from my last Microsoft surface pro. So far the battery life seems decent and the speed of a new computer is always a plus. We haven't used it much, so still getting used to the new features, but overall worth it... when it's on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft window 11 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this laptop is awesome you can write on it instead of using the keyboard you might write all sloppy but the curso writes it out for you neatly it has so many other attributes you just got to buy to check it out and had a stand already included can not beat that in convenience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent battery, but Snapdragon performs poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RufusFuscus, thank you for your feedback. We’re continuously working to expand support for printers. Currently, over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers. snapdragon

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Microsoft Surface tablet! It’s powerful and performs just like a full computer, yet it’s so lightweight and easy to carry. The portability doesn’t compromise performance—it feels like having a full laptop or desktop in a sleek tablet form. I’ve always loved Microsoft products, and the new Copilot feature makes everything even more efficient and fun to use. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snapdragon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use, the snapdragon software is definitely a faster processor. Still getting around it, will make further updates soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to our granddaughter who is starting her first year of college. She was super excited and immediately opened up and started setting it up. She said it is the best made and will serve her through out her college years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Due your homework-it's a great machine but ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device-the weight, the finish, the speed. BUT I neglected to make sure my peripherals would work on the Snapdragon processor, and Adobe wasn't up to speed with all the Creative Cloud apps so I wasn't able to take full advantage of Illustrator, and my scanner was holding down papers on my desk. I love the color, the flexibility, and everything about it, but shame on me for not doing my due diligence on the processor and my requirements. Back it went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface w/ Snapdragon Inside

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you’ve read is True. Really is faster. Really does last longer. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro for the on-the-go Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs as a business owner on the go and very convenient size to carry around with the right tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but Gamepass 1 Month Membership is useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would not buy this for gaming, no gpu. but for everything else I like the hybrid of laptop/tablet. Good for travel. If it comes with Xbox Game Pass Ultimate 1 Month Membership, know this is only for New users, which is unusable garbage to me. So, it lost a start for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST 2 IN 1 portable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be hands down the the best two in one laptop out there the 13 inch old screen is a pleasure to watch the attached tablet the flexibility to remove and not need. It is a game changer. It’s fast enough to take care of your daily needs a little bit more extra work, design presentations documents it does everything. I would always recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE SERIES 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!! Freedom from hauling my brick of a laptop all over! Love the speed and flexibility of the Surface tablet and it does everything I need and more,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. It’s lightweight and streamline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing with small caviot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had laptop for a few weeks new I think the arm CPU works really well it makes the laptops battery last even with the oled display only thing is not all x86 programs are available on arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically for school. I already carry two 15" laptops for work and was dreading carrying another laptop. The surface does everything I need easily. I purchased the magnetic keyboard separately, I do not like the sole tablet function and Microsoft should have made it part of the product to begin with. The battery life is fantastic. I do not have the ability to keep it plugged in all the time so I need it to be able to handle an all day functionality without dying. The touch screen responds and I have adapted to working with the keyboard and touch screen. I have not yet to use the stylist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Powerful speed. I would highly recommend this device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for compatible tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is very light and easy to carry. Sometimes the pen is not working well on tablet but most of the time it feel like a real laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his gift ,this surface pro works so good and fast for everything

    I would recommend this to a friend