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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1197 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,197 reviews
  • Rated 5 out of 5 stars

    The perfect portable and muti use computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new surface pro 11 so far. The system runs quite smoothly and allowing for simple navigation with its touch screen giant tablet like feel. I really enjoy using it to watch media and utilizing it for my school work is also rather effective thanks to its light weight. Also despite of its small size it is also quite battery efficient lasting me though the day of school and my home entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable windows device. The size and weight seem about perfect. Battery can last quite a while, which is great. All the apps I’ve open and ran have been quite snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years using an Apple iPad, i finally gave the Surface Pro a shot! It has far exceeded my expectations. No lag, easy setup, works seamlessly, and boots up quickly. Getting rid of my iPad, the Surface Pro is far more efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what I need. The salesman was very helpful and knew what he was talking about and took time to be patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the new Surface Pro Copilot+ with the Snapdragon X Elite as a replacement for my Galaxy Tab 10 Ultra. It’s a big upgrade in versatility, runs full Windows, handles everything I throw at it, and that OLED screen is gorgeous. Definitely more power and flexibility, but I do miss how smooth and fluid the apps felt on the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smallest & Best productivity device on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best productivity device built. It's a full blown WindowsOS with touch, pen, laptop capabilities and can be used in many productive situations. Pair this with a USB-C external monitor and you have readily a mobile work station. The battery life on this is amazing now that it uses an ARM processor, and it does not seem to be slow any general productive work context. Word processing, note taking, web browser, coding, image creation all work very well. And apparently there's some cool AI stuff in it, but that wasn't the selling point for me. Great overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd surface pro. I had to update from the 4th to the 11th edition. It was a seamless transition thanks to Geek Squad. I chose the surface pro because it is lightweight and easy to travel with. The battery life is excellent. I wish it had a standard USB port. I hope to get the same longevity as I did on the last device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built like an Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface pro is amazing. Highly recommend. Ease of use, function, value, quality, durability. It’s built like an Apple product. A Windows platform finally got it right. I’m a year in and it still works like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro! It’s lightweight and convenient. Processing is fast. I love that I can detach the keyboard when I just want to watch movies and it still stands up alone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what i was looking for. Delivery was fast and the product is working perfectly. Thank yoo, BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Fast and extremely portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the computer. The vivid sharp clear images on screen are fabulous. The foldable stand allows for the computer to be used with ease in various places. I recommend the surface pro 11 to be considered if in the market for a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface !!! It’s compact and easy to use ! It’s great to carry anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely fast and fits just about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..small (not too small) and powerful. Easy to transport and work on the road. I recommend this to anyone looking for a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and perfect size. Works well as expected. Compact, light and easy to travel with.

    I would recommend this to a friend