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Customer Ratings & Reviews

Your price for this item is $1,119.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1198 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,198 reviews
  • Rated 5 out of 5 stars

    Device for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes the portability and long-lasting battery. I like the display. I only wish the keyboard came with the device at the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Pro to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast. Amazing speed, expandable storage, and such a clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft laptop! It's very nice and the display quality is top tier. 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is pro indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 week with the Surface pro 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot faster than I though and didn't really trust the test done since it is a new chip. Other than that is like the other Surface pros. I am using a Surface pro 9 keyboard and it works fine it doesn't have the copilot dedicate key but you can remap your keyboard and but a dedicate key on it. Copilot is fast but I never used it on my other computers so I can't compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college student. Light and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Exceptional Piece of Technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface pro offers great versatility for everyday use. It offers a stunning display with easy to use functions and who can forget the 13" OLED touch screen which makes this PC a fun tool to use anywhere you go. You can use it as a tablet or if you want to use it as more as a work and typing PC the attachable keyboard can easily and rapidly give you that option. It also just looks great, I myself have Apple products but speaking to tech friends and looking at reviews i decided to purchase a Surface Pro. One last thing I will mention is the visual appearance of the Surface Pro, it is very pleasant to look at it comes with a sleek and subtle design, I went with the sapphire edition but looking at the other colors they are all very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Convertible. Keyboard is very responsive. Microsoft Surface Pro 11 is next level. Touch Screen is terrific and the pen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro with keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought id finally try a surface and im not disappointed it is easy to use and the keyboard with stylus makes it a whole package. So far im happy with my choice as a laptop replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! I use it for the portability factor and it's easy to pack in a bag when I travel. I had an earlier version and have always liked Microsoft products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Copilot+ PC – Cutting-Edge AI Meets Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated how the AI features worked seamlessly in the background, boosting my productivity without any fuss. The battery easily lasted a full workday, and the design is modern yet durable…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons, overall, not horrible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's an OK product. Having only USB-C ports is not an ideal setup for things that need USB connections instead of BT or Wi-Fi and the $199 cost of the USB4 Dock is kind of ridiculous considering the cost of the machine already. Pros are the ability to use the(not included) Type cover without it having to be attached as is the case with most of the Surface devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great! Easy to set up, light, fast, perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for work and found it to be very versatile and easy to use would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month it works very well for my minimal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MS tablet. I have been buying these tablets for over 10 years. They are portable and convenient for any use from, school, business, emails and just chilling and watching movies.

    I would recommend this to a friend