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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1144 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,144 reviews
  • Rated 5 out of 5 stars

    Wonderful for certain things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very light and amazing color it was fast and actually had very long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, Portable, Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro! I it's light, portable, and powerful enough for my day to day at school. I couldn't find it anywhere else in this color except for on the Microsoft Store, but the black Friday deal with Best Buy was so good, that it was cheaper than on the Microsoft store.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Phenomenal laptop

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surface so far! I love the OLED display, speed, portability, and battery life! As a college student and every day user it's such a awesome computer. I don't have to worry about battery life or worry about it being slow. I use Microsoft office programs and it's a must! They perform well and it's a must have if you don't have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has long battery hours. Its so portable and covinient to use. I can use it without a keyboard because it touchscreen. It has a pencil holder too. A keyboard with color options to pair with your laptop. The screen is sharp too watch and work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice surface pro, long battery life and fast, Its my favorite device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente! Vera recomendes for people that needs a small device , very power full!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and very portable, only device I will use for now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brought me back to Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Igot this to provide a light weight and portable solution that can handle applications that my ipad pro 12.9 can’t. I have applications that are windows apps only and this runs those easily and quickly. I have not had any issues from the ARM emulation slowing anything down. I could not accomplish this with my surface 3 and my Lenovo 9i 13.3 is way heavier. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her new computer. It is fast and able to handle her drawing and animation apps. It is also light enough for her to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Surface. I use it to trade the markets and it works very well. I have never traded with a touch screen PC before but it is a matter of getting used to it. For now I am delighted with its design and portability and I hope to continue learning. Regards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft surface pro Snapdragon x elite I mean it's fast the display is amazing it's compatible with my work and gaming capability I mean it's the best of both worlds if I had to buy it again I would highly recommend over an iPad or MacBook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But Not Great Like it Was Before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro is my third one. I have been very satisfied with the product of over the years. However, this review isn't a 5 star this time because I have ran into a problem since upgrading to this model. I was so excited to bring home the newer model and begin working with it where I left off with the older model. Unfortunately, I learned this model is installed with a version of Windows 11 THAT IS NOT COMPATIABLE WITH ALL MY HARDWARE. Now, I am stuck with a computer that I am either going to need to upgrade some of the external hardware it connects to (printers, scanners, etc.) or hope and pray that the vendors of the those products will release a driver for Windows 11 ARM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Its compact and significantly better than many other laptops PCs out there in the market. I also bought the keyboard and mouse, and they make a valuable add to the product. So far the computer has been holding up its quality and new windows is simplier and faster to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2 in 1 choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Very sharp. Processor speed is excellent. I use it primarily for work so haven't watched movies on it. Short videos appear crisp so movies should be equally impressive. Touch screen is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and it’s been great, easy to bring with me everywhere.enough battery that I don’t need to bring the charger with me for my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to replace my surface pro 7 as I was reaching the end of my rope with the 4gb or ram on that model. While I initially had reservations about the move to snapdragon, thus far I haven't run into any issues. The surface is snappy and the base 16gb allow for an ease in multitasking that I haven't had in a long time. So for me this was a major upgrade. The screen is very clear and the touch screen seems far better than on my surface 7. I do think the position of the charging cable on the center right is a bit awkward ( they could have kept the usb on the right and moved power to the left but that is just a nitpick). Over all it's been great and a massive upgrade if you are coming from a 7 or older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, lightweight, sleek look. Works great with attachable keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light weight and cute. you can easily go from tablet to laptop. the keyboard self charges with the tablet no need for an extra cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been great. I needed to get something that ran windows for one of my classes but this tablet has proven to be super useful. I’ve taken it with me when traveling because it’s much lighter than a laptop. My husband has used it during officiating a wedding which kept the look sleek and professional. Overall has been a great solution to a couple of issue with additional perks that I didn’t think about prior to purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love/Hate Relationship

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely the best Surface ever made hands down. I've owned several Surface models throughout the years and have seen a great improvement -- most recently having the Surface Pro X SQ2.. The Pro 11 X Elite is fast, has incredible battery life, and the OLED 120hz screen is a dream come true. My problem is still with the form factor. The truth is it's not a great laptop. It's not really a great tablet either. It's too small and quirky to sit on your lap, but holding this thing like a tablet isn't really a great option either. It's to heavy, big, and get's really hot at times to be a tablet. But yet, I still love it -- sort of. My issue is it's not replacing my laptop.. and I am still carrying around a tablet for media consumption. It's fitting somewhere in between and I cannot justify the $1500 price mark to keep it. If it was $750, maybe having it around would be an option. But it is one of the most expensive devices I own and it doesn't do anything well enough to replace my existing device list. It's fun, it's quirky, and well built. It's a great device. I just don't know who it is for and what purpose it serves.

    I would recommend this to a friend