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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,144 reviews
  • Rated 3 out of 5 stars

    Great Device, But Not for Adobe Users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about the Surface Pro Copilot+ PC (11th Edition) the design is sleek, the performance is great, and the battery life is impressive. However, I bought it for work as a graphic designer, and unfortunately, most Adobe apps aren’t available as full versions on this device due to its Snapdragon processor. This was a dealbreaker for me, as I rely on Adobe’s full suite for my work, so I had to return it.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Rasha, Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. snapdragon

  • Rated 5 out of 5 stars

    Apple Silicon Met Its Match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. It is perfect for traveling and for school, it has a nice slim design and don’t let that fool you because this thing can do it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, super light and fast. I can take everywhere. Highly recommendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love it. Everything I use is either compatible or I can use the emulator. It is fast and responsive. Screen is great, a major improvement over my Surface Pro 6 which is what I upgraded from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fantastic Surface Pro 11th edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oled display. The processor speed is completely out of this world - fast like lightning! The touch screen feature is cool. Navigating through various sites, files and documents is so so cool. I am super pleased that I am getting value for the amount spent on this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard continue to unpair with teh laptop and can power on and refuse to turn off and get hot

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Kemzo, it’s normal for laptops to generate heat during intensive tasks. However, if your device consistently runs hotter than expected, try switching to a more efficient power mode and ensure it has adequate ventilation snapdragon

  • Rated 5 out of 5 stars

    Nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far, screen is absolutely gorgeous, speakers sound great and get super loud! Working perfectly as my replacement for a tablet and computer as all in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every college/university student should get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a productivity beast. If you are thinking about getting this for school, go ahead and open your wallet. This has been amazing for my college classes, working quickly and efficiently. I was initially worried about the little storage, but i haven’t run into any issues yet. Using this with the keyboard and stylus makes it perfect for my uses. Instead of getting a macbook + ipad + apple pencil combo, this has literally saved me. Only issue is trying to see the screen in direct sunlight, but that’s easily resolved by putting the brightness up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro- for Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I wanted, and needed! As a Realtor, having a portable, lightweight computer is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Review I think, And Your WELCOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Day, and not only do all features work as expected, and all promises were kept but it manages to do those promises and claims all on day one and still while being lazing fast. I played Raid Shadow Legend and am getting amazing performance. Just a small keynote is that the Windows Recall Feature, and the feature where you talk to copilot while gaming as of yet isn't even out unfortunately. Battery also is just as good as the claims were watching YouTube for about 13-13 1/2 hours with 100% brightness and volume. Just in case anyone cares like I do with previous laptops it does have a HDR certification by VESA :) Speakers are also crisp and loud with no distortion. Cameras are super clear and sharp without any lag. So, for a recap all claims and promises giving high expectations met or exceeded my standers. fully Functioning with from what i see no glitches and most things appear to work on day one. Just thought this would Help out some people :) Your Welcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Microsoft Surface tablet! It’s powerful and performs just like a full computer, yet it’s so lightweight and easy to carry. The portability doesn’t compromise performance—it feels like having a full laptop or desktop in a sleek tablet form. I’ve always loved Microsoft products, and the new Copilot feature makes everything even more efficient and fun to use. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent battery, but Snapdragon performs poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RufusFuscus, thank you for your feedback. We’re continuously working to expand support for printers. Currently, over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers. snapdragon

  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice system, but a bit expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Snapdragon X Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro for the on-the-go Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs as a business owner on the go and very convenient size to carry around with the right tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft window 11 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this laptop is awesome you can write on it instead of using the keyboard you might write all sloppy but the curso writes it out for you neatly it has so many other attributes you just got to buy to check it out and had a stand already included can not beat that in convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 ed. Snapdragon X Elite-16GB-512 SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon X Elite has excellent visuals, is fast, and has great battery life. Contrary to Microsoft listing older pens not working with this Surface Pro, my pen from the Surface Pro 5 days works. My older all-in-one printer works as a plug-in; the scanner part doesn't. Aside from some compatibility issues, it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface w/ Snapdragon Inside

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you’ve read is True. Really is faster. Really does last longer. No regrets

    I would recommend this to a friend