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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,144 reviews
  • Rated 5 out of 5 stars

    Due your homework-it's a great machine but ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device-the weight, the finish, the speed. BUT I neglected to make sure my peripherals would work on the Snapdragon processor, and Adobe wasn't up to speed with all the Creative Cloud apps so I wasn't able to take full advantage of Illustrator, and my scanner was holding down papers on my desk. I love the color, the flexibility, and everything about it, but shame on me for not doing my due diligence on the processor and my requirements. Back it went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST 2 IN 1 portable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be hands down the the best two in one laptop out there the 13 inch old screen is a pleasure to watch the attached tablet the flexibility to remove and not need. It is a game changer. It’s fast enough to take care of your daily needs a little bit more extra work, design presentations documents it does everything. I would always recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snapdragon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use, the snapdragon software is definitely a faster processor. Still getting around it, will make further updates soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. It’s lightweight and streamline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best college laptop on the market. Worth all the money I spent, and will last a long time! Very durable screen and has a very strong battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but Gamepass 1 Month Membership is useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would not buy this for gaming, no gpu. but for everything else I like the hybrid of laptop/tablet. Good for travel. If it comes with Xbox Game Pass Ultimate 1 Month Membership, know this is only for New users, which is unusable garbage to me. So, it lost a start for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Powerful speed. I would highly recommend this device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from previous model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new surface pro with copilot. I purchased this to be on Windows 11 and to take advantage of Copilot. So far everything is working as expected and this is a great step up from my previous Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his gift ,this surface pro works so good and fast for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch and go surface use it for tons of basic things but runs very well and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, Love it. Screen is amazing, very fast, and great response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE SERIES 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!! Freedom from hauling my brick of a laptop all over! Love the speed and flexibility of the Surface tablet and it does everything I need and more,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 - Snapdragon Elite OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet/laptop is amazing and I cannot say enough good about it. Since the Snapdragon Elite chipset is a Windows ARM processor I had an issue with a Windows application I run, but it was quickly fixed with a .NET Framework update. Very portable, face recognition works great and always reliable as most Windows products. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically for school. I already carry two 15" laptops for work and was dreading carrying another laptop. The surface does everything I need easily. I purchased the magnetic keyboard separately, I do not like the sole tablet function and Microsoft should have made it part of the product to begin with. The battery life is fantastic. I do not have the ability to keep it plugged in all the time so I need it to be able to handle an all day functionality without dying. The touch screen responds and I have adapted to working with the keyboard and touch screen. I have not yet to use the stylist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing with small caviot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had laptop for a few weeks new I think the arm CPU works really well it makes the laptops battery last even with the oled display only thing is not all x86 programs are available on arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for compatible tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is very light and easy to carry. Sometimes the pen is not working well on tablet but most of the time it feel like a real laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface device so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used surface pro 6 and surface X in the past and this is my third surface device, I must say I was stunned with the overall experince, everything is so fluent and it pairs well with my Samsung fold 6 and samsung S10 ultra tab. It is wortth every penny. I am getting 11 hours of battery life. I highly recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid as a Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Surface purchase and so far, it is as I expected. Solidly built, awesome screen, fast as heck - love my Surface Pro. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect portable and muti use computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new surface pro 11 so far. The system runs quite smoothly and allowing for simple navigation with its touch screen giant tablet like feel. I really enjoy using it to watch media and utilizing it for my school work is also rather effective thanks to its light weight. Also despite of its small size it is also quite battery efficient lasting me though the day of school and my home entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface pro + co pilot Works very well , was worth it, the price was also good and the in store service was exceptional.

    I would recommend this to a friend