Customer Ratings & Reviews

An excellent hybrid PC/tablet overall. The only drawback comes when working on an airplane—which I often do—since the kickstand requires more space than a traditional laptop.

Love using this product for college. It's been amazing. Only thing I don't like is that it doesn't come with the keyboard.

Excellent speed and perfect size. Works well as expected. Compact, light and easy to travel with.

The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

Great product! I’ve been using it to study and do my online courses and it’s been very very accurate and fast

I love my new device!!. It's fast, it's so pretty in the blue. I named it BlueBayou. Beautiful clear picture/display when watching movies and videos. The sound is AMAZING! The bluetooth keyboard is great as well! Very satisfied with my purchase overall.

The Surface Pro 11 with the Snapdragon X Plus chip, 16GB RAM, and 256GB SSD offers decent performance for general computing tasks without getting too warm. However, the GPU is a known weak point with Snapdragon chips, and while app compatibility can be an issue, I haven't encountered any significant problems. One downside is that x86 emulated apps seem to drain the battery faster, with a noticeable 12% depletion per hour when using LibreOffice and playing music. Ideally, the device should offer around 8 to 10 hours of battery life. At its MSRP, the lack of an included keyboard makes it a bit pricey, but it could be a worthwhile purchase if found on sale.

I’ve used this for graduate school for about a month now. It works great and is very capable. Runs all of my statistical software with ease! I also love how I can detach the keyboard and use it as a tablet. It makes reading much more comfortable!

This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

Great portable PC if you can pay the price. Powerful, fast and super lightweight and portable but it is a hefty pricetag.

I love my new laptop. Works great and is perfect for on the go.

It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

This is a great little machine. The screen is bright and very colorful, as well as ver responsive to touch. I did buy the Flex keyboard and slim pen, which in my opinion are necessary but expensive additions. Everything is working perfectly so far, and I'm very happy with my purchase.

This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.

I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.

I was really torn between an iPad and keyboard vs a laptop for school. This fit what i need perfectly as it can be used as a tablet or a laptop. Its great for school, has more functionality in my opinion and runs Windows which I prefer over Apple. I can use it to take notes in class, study, I can take the keyboard off to watch movies or YouTube in my lap as well. The pen works great but i still prefer a mouse over the pen and keyboard trackpad. Overall it is perfect for what I need and looks beautiful

Really enjoy using the Surface Pro! Performance is great and battery life is amazing. App compatibility could be an issue for some. I recommend checking which apps you might want to use and if these are compatible. The LCD screen also looks better than the OLED display. The display of the OLED variant seems pixelated and not as crisp. Speakers sound amazing as well. It’s comparable to that of an iPad Air 13 inch! I recommend this tablet for those looking for a windows PC in a thin and light package.

So far, I'm loving my Surface Pro! I've dreamt of the day I owned one and it's finally happened! YAY! I had read a review about the fact that it's not necessarily the easiest to "hold on your lap" and I would agree. That's probably the biggest downfall I've found so far. I even got a full case for it with stand and it's still not the best for the lap. I kind of wish I would have gotten the pro keyboard that doesn't require it to be physically connected so the keyboard was the only thing that has to be in my lap.

Excellent computer. This is my second Surface Pro. Fast, portable, and the pen is great. It can work as a tablet and a laptop.

I replaced a 13 yr old Surface Pro3 with this. I love it. I was afraid to replace my ole Surface because I liked it so much, but this is even better. Really love the OLED screen.