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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1156 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,156 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. We have been surface pro fans for 15 years and this on checked all of the boxes. They price matched for a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro-Capilot my favorite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest version of the Surface Pro Capilot represents a significant improvement over previous model. I find it enjoyable to use, with intuitive navigation and enhanced performance thanks to its faster processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and compact. I like running windows for school and it suited my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Latest - Awesome Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome, Light and fast and easy to handle and use. This is the best for person who needs to work at ease and do lots of technical stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not there yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. Love the form factor and compactness of the device. A little awkward with the key board holding on your lap or small areas. I had issues with loading software and errors. Updated all drivers and discovered I guess with the Microsoft ARM not everything on a normal laptop will work. The screen and pen were nice but overall it ended up being more of a hassle than making things easier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro Copilot + PC 13"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new laptop. Super fast. The Copilot + makes all her research projects so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, gorgeous, and the AI features are really helpful. I use it for college and it had been very good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, very convenient. Very happy with this purchase. Added keyboard and mouse and works great. Exactly what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Surface tablet to date and worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Surface tablet to date. It's fast, doesn't get hot like the Intel Chips, touch screen is smooth, OLED is fantastic, long battery life, and Prism emulation works on majority of the X86 apps I have thrown at. I gave it four stars because they killed Android emulation on these new ARM chips so you won't be able to run WSA especially Bluestacks etc... So if you are going to buy this for the Android apps, wait till they fix it. This is the only reason why I returned it, but everything else is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you’d want in a Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old Surface Pro X for this, and it’s a perfect upgrade. I can run a second monitor (28” 3840x2160) at 120hz flawlessly with Zoom and Microsoft Whiteboard. I didn’t need to buy any new accessories because my old Surface Slim Pencil, detachable keyboard, and case all worked perfectly. I really like the AI art capabilities which allow me to describe the picture I want and then choose from among the options it creates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows surface pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SURFACE PRO!!!! I take it everywhere with me. It’s so light weight, I can work with it like a tablet yet it’s my computer. It has helped me run my business from literally anywhere. I am officially a trader from apple to windows. Sorry not sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Surface Pro for school and I’m blown away by everything I can do with it. I love drawing so the paint app is cool and I love the notes as well, saved me money cause I was gonna get the kindle scribe for notes but this thing has it all! You can also game on it and connect it to controllers. I also bought the slim pen, and the keyboard both compatible both work great! Definitely recommend this over apple products any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast, easy to use and great battery life. Great for school and enhances learning retention with the ability to "write" on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed for work. Working as a mechanic can get messy but the quality of the computer is perfect! The size is perfect for travel too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase i ever made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microsoft surface! Its so handy to have a pc as a tablet, i can use it on the go anywhere!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ARM processor doesn't play well with printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Surface Pro 4 for 9 years and while I had some issues with it from time to time, not being a tech-oriented person, as I have my Best Buy membership, I had Geek Squad assistance when necessary - so it all worked out well. When I was shopping for a replacement, I was never advised that the newest Surface Pro's ARM processor causes a major issue when it comes to compatibility with other devices (in my case, printers - and not just mine, as I discovered upon deep research). I bought a Canon PIXMA TS-6420a printer/scanner and, to make a weeks-long story short, nothing that anyone could do will make it scan - and only by the sheer luck of getting someone at Canon's support who persisted and came up with a workaround am I able to print. After numerous Geek Squad sessions, two wasted trips to see them in person, untold days of research, help from a tech expert in my family, and so much frustration that no one - neither Microsoft nor Best Buy - advises customers of this compatibility issue, I called Microsoft Surface support, only to be told the same thing that store Geek Squad staff said.. "Get a different laptop!" Even Microsoft can't guarantee that any particular printer will be compatible with this device. So unless you are really comfortable messing around with your laptop's tech and/or don't need to connect your laptop to any other devices, my advice is to purchase something else with an Intel processor. Yes, this is a nice laptop otherwise, but I've been to you-know-where and back and still can't scan - so I have only half of the functionality of my printer/scanner. At this point, I'm so discouraged and disappointed with the lack of advice I received when shopping online, with the conflicting information I did receive post-purchase, and with Microsoft's refusal to forewarn the public and/or find a way to fix this issue that I no longer trust anything I read or hear with regard to tech and don't even have the energy to look for something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SurfacePro-strongly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travelling field personnel. Handy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop, it gives me all the features of a full sized laptop in the form factor of a tablet. As far as software is concerned, it does what I need it to do. I have a full suite of Windows Office apps for productivity. Though I'm not really a fan of the updates to Outlook. I do wish there were better 3rd party applications for social media, and streaming etc. The OS is snappy and responsive. Display is really crisp, no issues that I can tell. Likely their best model yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you only use arm64 apps, otherwise still to many apps that have issues on it. Ok for minor gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is awesome, love watching videos on this PC. Its also easy on the eyes for extensive work

    I would recommend this to a friend