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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1162 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,162 reviews
  • Rated 5 out of 5 stars

    Device for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes the portability and long-lasting battery. I like the display. I only wish the keyboard came with the device at the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 4 Surface Pro. I've liked everything about the other Surfaces except their battery life I was about to get a different brand but I want to try this battery again I am hoping this one is better. So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro laptop is fantastic. The flex keyboard made for the 11th edition Surface Pro is excellent. The feature is that it has to charge itself and the pen simultaneously, which is very convenient, especially for a college student who needs a device working most of the day. Not to mention the great battery life and it only takes an hour and half to charge from 10 percent to 100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well i am very happy with it , thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is pro indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Review - Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the new Microsoft Surface ... very fast and user friendly ergonomics keyboard layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good purchased for my daughter she needed it for college .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment! My son is thrilled with his new, super-efficient computer for his first year of college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality from this laptop!!!! Would never go to a buffet brand or style!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight and easy to use my son loves his iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel almost everyweek for work and this surface pro goes everywhere with me. It has never let me down or gotten any damage from going through varuous airports. The screen is incredible and the speed of the snap dragob processor is awesome. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet. Did everything I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2-in-1 tablet/laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly portable, versatile 2 in 1. Use it on the plane during take-off and landing as a tablet and once in the air, throw the keyboard on and use as a full laptop. Screen is nice and crisp with a bright and sharp image Great for on the go work. Nice improvement with ability to store the pen/stylus in the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does everything you need with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface Pro Transfer Too Hard for Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon + 10 Core seems responsive and the display is sharp and crisp. This is a big jump from Surface Pro 2 which works fine but Windows 10 will not be supported. Many changes with Windows 11 and doesn't seem very intuitive. Geek Squad transfer of files and programs was terrible. Had to bring them a cable they said they had, assured me the computers would be ready for pick-up 3 days later and waited an hour after my appointment as they were not finished transferring. Upon checking the new Surface Pro the files couldn't be located so spent another 2 hours as Tech support remotely located the files. After this only half the files and programs were transferred. I ended up buying EaseUS ToDo PC Trans to retrieve the files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop I’ve ever owned!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned, bar none. It is smooth, fast, portable, and you can do anything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college student. Light and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was decent overall. It performed adequately for basic tasks like browsing, streaming, and word processing. The battery life was satisfactory, lasting a good portion of the day with moderate use. However, it struggled with more demanding applications and multitasking. The build quality was average, and the display was clear but not exceptional. Overall, it's a suitable choice for everyday use but not ideal for intensive workloads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe it's just not for me or my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Got the X Elite chip and new Flex keyboard. Never had a Surface Pro before. It's not quite as intuitive, smooth, or easy to use as an Android tablet. I thought it would be the perfect blend of necessary Windows OS for work and also having a tablet on hand, but I don't think it's going to work. It's not as fun to use as a tablet vs Android and just barely not as easy to work on as a typical laptop. Wish it was a 4k screen. Oled is nice, battery life is sufficient after just 1 day. Everything else seems pretty sweet as advertised.

    No, I would not recommend this to a friend