Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1170 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,170 reviews
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality 2 in 1 for school and work. Wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like it fir now

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 2-in-1 laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing compatibility and speed and perfect device for students!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great BUT 2 problems after 6 weeks of usage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazzzziinngggg!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it ! So easy and love that it has face recognition! So I don’t have to type my password in each time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Surface pRO uSER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro. I've used them for many years. I love the form factor, speed, & ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop/Tablet, It has the same level of performance and class as an Apple IPad. I Recommend this one to a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as I needed it, but honestly have felt in love with it. I literally take it everywhere I go and it’s so easy to just set what ever I need up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact light weight, easy to travel with and take around everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about getting it, just do. Better than a MACBOOK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro feels all my needs...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic and better than I thought it would!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but dont upgrade the SSD to a WD one.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet because it was the more affordable of the snapdragon x elite models. I knew I would need a new SSD for what I planned to do with it. Microsoft has made it super easy to access your SSD so you can upgrade it. you would think by doing that they would make sure that the tablet was able to run any major brand SSD which is not the case. I got a WD 2TB at the store while I got the tablet. Once installed I had constant shut downs at random times, blue screens, and other issues. I would not call myself a professional with PC repair but im also not novice either I build my own PCs and never had issues. As it turns out Microsoft tablets cant accept the higher end WD 2TB SSDs because they use too much power. I tried changing settings and fixing that issue that way but it did not matter the issue was still there. I tried as much research as I could and basically the only answer was to use another brand SSD. I ended up selling the tablet with the original 512gb ssd back in it to a friend. You would think a company as large as Microsoft would assure their computer would accept any major brand SSD without issue. If these no name off brand computers and tablets, and even my Rog Ally can run them just fine this should. I do not recommend if you are planning on upgrading. pro side of things, the screen is amazing on these things and the Snapdragon x elite did a great job running adobe programs and affinity programs without issue. I used Davinci resolve as well but just briefly because of the issues I had

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    cpa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent both on purchasing and setting up. The sales people were helpful and patient. I appreciate all the help I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great device. I Hope widows app store steps up there game. Would make this devices a powerful tool for work and leisure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Laptop with AI tool. Pleased with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Surface Pro 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I upgraded from a pro 7. Very versatile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly if you aren't tech savvy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined most expensive membership for the opportunity to have grek squad assist in setting this new surfacepro from my old one. I haven't been able to open my Gmail for 2 months. Then only a 20 minute time limit if I decide to bring it back. I don't like the new surface pro as much as the one from 2023

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Easy to carry around and multiple features for teaching’s such as drawing with stylus and typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who loves to sketch , she wants to be a graphic designer and the resolution on the surface is amazing . Makes all her sketches pop out wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of All Possible Worlds!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro Copilot + PC - Sapphire was purchased and given as a gift. What a joy is was to present this gift to a deserving person!!!! Surface Pro has been tried and true to this individual. This is the only pc they trust!!! I was more than glad to do it!!!

    I would recommend this to a friend